Virtual Imager

No lead in? I guess that leaves you out in the cold (oooooohh, that was baaaaaad)

good one! But see top of page.... Crate and Barrel

Lucy in the sky. Yeah MikeJ... I was going to point that out along with a few other repetitions, but it's a long list to go through every time to make sure we aren't duplicating. Besides, who in the heck cares? Maybe we should lobby to get the forum to alphabetize the answers on request? That would make things easier in the long run. Thomas... we don't even have any real castles. Finding one would be like finding the proverbial needle in the haystack. OK.. I've got my head in the clouds because this post is absolutely, positively the best in the world!!!!

round and round

crash and burn

diamond in the rough

The threads you referenced are basically the same ones I was remembering. Not necessarily Bad Reviews, but, as I said in my post, just negative comments. Maybe I should have said "complaints." Complaints about ticket response, or whatever... In any case, there just seemed to be more of these threads lately that you closed. And you certainly had justification to do so. As I've said, " I agree with Bill that at some point there is nothing further to be gained by debate and no further useful information to be gleaned." The quantity is what caught my attention, but that is to be expected with the amount of growth you've sustained. And sometimes the tone is a real attention grabber too! ;-) As I've already said, I agree with the need to end discussions that are going nowhere. It does have a high-handed ring to it though and people can't help but notice. But that is your call and your decision to make. I'm sure you consider how it will look for you to close a thread (nicely or not) before you do it and I'm sure you make the best business decision you can with the information available. My point in the opriginal post was only to say that IMHO threads should not be closed based on anticipated events and that most of the closed threads that I recall had to do with negative comments and I agreed with your actions on most of those. And even if I didn't, I agree that it is your right to act any way you want. You have the responsibility for this company and for it's reputation as reflected in these forums. And you have the privilege of making those choices, just as all of us have with our own businesses/websites. I have no beef with the forums.... I'm the first ones to thank the Mods as I've come under attack myself on occasion and I'm sure it would have been worse had they (MikeJ in particular) not stepped in. As far as I'm concerned, Bill, you rock! And the forums rock! and Rock Sign VI

I guess I'll jump in too since I was part of the thread in question. Obviiously, the posts there were a bit self-serving (some more blatant than others), but I didn't think they broke any rules or did any harm. I think it's great that the family members want to come together and support each other and I think that's a fine role for the forum to play in further helping TCH customers. We do feel like a family, after all, and the forums are our dinner table where we gather to talk and connect. What bothered me about the closing of the thread was the fact (as stated) that it was being closed out of "fear" of what may (or may not) have happened with future posts. This is similair to HG's statement about closing a thread because of "what would have happened" with customers coming on and bashing the client who spoke negatively. Anticipated client-bashing or anticipated trolling doesn't seem like reason enough.... none of us can accurately predict the future 100% of the time. The other closures that have caught my attention were all regarding negative comments about TCH. I agree with Bill that at some point there is nothing further to be gained by debate and no further useful information to be gleaned. The question is when do we reach that point? Someone has to decide and in our situation that someone is Bill. Some days, I guess, he's more sensitive to criticism than others. Some days he's just too busy to carry on such discussions on the forum, and some days he's probably just too tired to repeat what he's said numerous times before (why don't people search earlier posts for their answers instead of asking the same questions that have been answered time and time again???). Most of the time, I agree with him about closing the thread as I am tired of hearing the same gripe repeated endlessly. He could do it a little more tactfully, but then he wouldn't be the HG that we all know and love! Yes, there is heavy-handedness at times, but in general I think the forums are wonderful and for the most part very well moderated. I think those of us who post are well protected from personal attack, profanity, and the like. I have seen things get way out of hand on other forums. "This is better."

The Complete Karma Sutra The world's oldest guide to the the pleasures and techniques of creating good karma. Illustrated, of course.

Hell Hath No Furry A woman goes on a rampage when her furs are stolen by a terrorist animal rights group.

five and dime

foot in the grave

pomp and circumstance (what the heck is that anyway??? I get the pomp, but not clear on the usage of circumstance in that phrase...

You are too funny! I'm in the hospital (split my sides laughing!)

star in the making

pi-- & vinegar

Will do. Thanks very much everybody.... Rock Sign

Excellent!! Blood & guts

Thank you very much. Take ____________

Gay (sorry, it was the first word that entered my mind)

not in the mood

What common applications use DirectX? Do I need this?

farmer in the dell

Black and !!blue

Stranger in a Strange Gland Exciting journey through the mammary gland of a hermaphrodite.