If you receive an e-mail from TCH about your account
it will be to the contact addy you put in your cpanel
or the one you signed up with
and be from TCH
Welcome to the forum
As to speed, does your current host have quad Xeon servers with 2 gig of ram?
If the files are yours and downloading them do not take up too much resources
it should not be a problem.
You can ask about php and mysql in the forums
and I am sure our family will try to help.
well I tried a forward and it worked in all three.
As it works for horde and neomail for you but not squirrel mail
I am lost.
I would say try a help desk ticket
giving them all the details of the forward and the account forwarded to.
When you create an ftp user in cpanel
select the folder you wish them to have access to.
if you let them use the / (public_html folder)
they will have access to all your folders and files.
Cpanel will create the folder if it does not exist.
When you create the account enter a user name like
steve
enter a password like
theblob
then change the folder from the default of the user name to somthing like
stevesfiles
now steve will use ftp.your-tch-domain.ext
user steve@your-tch-domain.ext
password theblob
and his ftp program will take him to the folder
stevesfiles
and he will not be able to navagate any higher.
does that help
Yes you have PhpMyAdmin in cpanel at the bottom of MySql where you create your databases and then use PhpMyAdmin to edit or what ever.
You can see some of the sites hosted here by looking at our family sites