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Everything posted by Head Guru
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Clarification On Domain Name Transfers
Head Guru replied to leiavoia's topic in CPanel and Site Maintenance
When you say "transfer" do you mean to transfer registras or simply move the domain so that it works on our servers? To move registras there is a $10.95 charge, plus you get a one year renewal. To move the DNS that can be done for free. -
Wow this one slipped past everyone. Yes give us a URL and we can get a better understanding of whats up.
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Currently the only banned scripts are those by Greymatter. Thanks
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Yea good job Ayman. I like the new forum as well. Its also a tad more robust on the backend, I noticed it the moment I clicked reply. Good Job Mate! Bill
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The silver account allows only one domain. Multiple domains require a reseller account. Thanks
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Do you mean another login for cpanel? If so, then the answer is no. We can only assign one user name per account for Cpanel. Sorry mate, but it wont work.
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Simple Newbie Question
Head Guru replied to Lifeguard Sleeping's topic in CPanel and Site Maintenance
Ok set it up Lianna. You be the judge sound good? I will live with your final choice. The big thing will getting people to partcipate. I will give the winner of the contest the following - CD Web Template Package (Valued at $29.95) BUSlink USB External CDRW Drive W/Roxio Software (Value at $79.00) Make the rules and post the thread in the Open Discussion forum, that way people can upload the suggested avatar photo. Sound Good? Game players not need to be SNH customer. -
Simple Newbie Question
Head Guru replied to Lifeguard Sleeping's topic in CPanel and Site Maintenance
Ok where did you get the AV from lianna? See how much work you make for me. Now I have to go out and find a new one. -
Best thing for you to do is list the scripts that you use and I can check with our System Admin team to see if they are allowed. Good luck in your search.
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Alan, You got me for five sawbucks. Also known as $50 dollars. Great Cause!!!! It makes me feel good to know that I have such quality people involved with the ***** name.
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Your site will go into suspend when you hit your bandwidth limit. However, our system will email you when you hit 80% of your limit, thus giving you time to purchase more bandwidth.
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It can take 72 hours for props to complete. Why don't you hang on to the IP till next week, then remind us. Be on the safe side that way. Take care and oh by the way. Welcome to the family!
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Hey you want a job in tech support? You answered your own problem and is less then ten minutes time. Awesome!
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Also to correct your mispoken. Your problem is with your registra. Your registra is the problem here, they have told you that you cant repoint the DNS. Your statement that we cant host .co.uk domains is not correct. We host tons of them. I think what you meant to say is that we can not register new .co.uk domains?
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Your support request has been completed. However, DNS changes take 24 -72 hours to take effect.
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Welsh - Your domain has been changed. The help desk ticket closed. Please allow 24-72 hours for DNS propogations. Thanks
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Ayman, John shouldnt need a DEDIP to do a test. I have Alan Ho, our lead System Admin, looking into this issue right now. We should have an answer in a few. Bill
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Heidy Ho!!! Just a pre-announcement that we will be releasing some new reseller plans in the upcoming days. Including Semi-Dedicated Servers for under $80 per month!!!
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Ahhhh I see said the blind man to the deaf man (geeesh how politically incorrect was that?) Good suggestion lstover. We just cant register uk TLD's. (top level domains) Transfers are funny. It depends on your current registra. Are you sure they can not repoint the DNS? Never heard of that one before. Webalizer WILL NOT WORK until your domain name is propogated, otherwise your stats would be for everybody on that shared IP address. Imagine those stats. Hmmm .. nothanks
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Oh the link you pasted is working from my end.
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Welsh- Please explain why we cant host your domain. We can host .co.uk without any issues at all. Now, we can not register the domain name, thats different. We can not register out of country domain names. But why dont you just choose a different registra and then point the DNS to our servers? Our average response time on support issues is under 2 hours. Sometimes a bit longer depending on the issues. Just post back what the problem is and watch how fast our team of gurus get it fixed. That much I can 100% promise. We have the fastest support in the biz. Bottom line is that we are very proud of that. However, if someone submits a priority level5 ticket we dont try to answer that as fast a level1 ticket. I hope you understand that.
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awww shucks... Thanks for the kind words. We are trying to be the best hosting company possible. Thanks again!
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You could take a look at our Semi Dedicated Servers.. oh wait there not ready yet. How about a server that you share with only six other users. Giving you up to 30GB of Drive Space, 100's of GB for Bandwidth.... All this for about 1/4 the cost of dedicated, does this idea wet your whistle? Stay Tuned!
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Public relaying is turned off, so others who don't have an account with ***** Hosting can not use the server to relay emails. But if you wish to use the server, you have to use secure authentication to relay. Good luck in your search!
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Wow you answered your own question in under 3 minutes. Awesome!
