HentaiGod Posted February 12, 2004 Posted February 12, 2004 Hello. I'm not sure if this is the proper forum to post about this, but I'm having a problem with cancellation. Or maybe not, is it normal to wait more than 3 days to have my account cancelled? The reasons for my cancellation have nothing to do with TCH service, since it's marvellous, but with a problem I have mantaining my site. Well, the fact is that my ticket is still on hold and no one has contacted me about it. Thank you on advance, regards Quote
TCH-Andy Posted February 12, 2004 Posted February 12, 2004 Hi, Tickets are usually on hold for a reason - either waiting for information from you, or from elsewhere. I would recommend you reopen the ticket and ask. Quote
HentaiGod Posted February 12, 2004 Author Posted February 12, 2004 Ok Andy, thank you. I have just done so, I am waiting for a reply. I think everything's correct on my side since I followed instructions from a post in the FAQ forum. Quote
TCH-Dick Posted February 12, 2004 Posted February 12, 2004 Also, just aheads up. Per our terms of service we have 30 days to cancel an account and issue a refund if one is due. Quote
HentaiGod Posted February 12, 2004 Author Posted February 12, 2004 Ok, that explains everything. By the way, I also asked on my ticket if you would refund on my PayPal account (how I paid) or you would do so to my CC. Thank you very much :-) Quote
Head Guru Posted February 12, 2004 Posted February 12, 2004 "I feel a light spot in me wallet!" I hope your not leaving TCH on a bad note. If there is anything I can do for you, please let me know. Thanks Quote
TCH-Dick Posted February 12, 2004 Posted February 12, 2004 Refunds are made the same way you paid, if you pay by paypal the refund will go to paypal. Hope you arent leaving because you were unhappy with the service. Quote
HentaiGod Posted February 12, 2004 Author Posted February 12, 2004 No, absolutely no problem with the service, it was perfect. It's just a problem with having not enough time for it, I realised a couple of days ago, sorry. Quote
TCH-Don Posted February 12, 2004 Posted February 12, 2004 HentaiGod,Sorry to see you go. There is one thing you can not cancel, and that is being part of our family If you change your mind later and decide to start a site again, I hope you will remember us. take care. Quote
Alan Posted February 12, 2004 Posted February 12, 2004 Bye Bye, HentaiGod, Don't Forget about us!!! Quote
DarqFlare Posted February 12, 2004 Posted February 12, 2004 You know, HentaiGod... You could still hang out with us here!! Quote
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