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Bob Crabb

Tch Tech Support -- Outstanding !

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I have been a TCH customer for almost 3 years now, and have always been very happy with your tech support.

 

Yesterday, I submitted a ticket through the Help Desk to Tech Support over an issue with a new account that I have set up under my re-seller account.

 

In less than 10 minutes Tom Duncan fixed the problem, responded with a reply, and closed the ticket.

 

LESS THAN 10 MINUTES !!! That is outstanding. It goes way beyond my expectations. Thanks Tom, you guys are the best !!!

 

--Bob

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Bob, thanks for the kudos. Glad you are happy and receiving service that beats your expectations. :)

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Thanks, Bob, for your kind words.

And thanks to Tom for his fine and timely support. I can almost see him smile from here.

TCH prides itself on the speed and abilities of its tech support staff. Tom is a fine example of what we strive for here at TCH.

Well done, Tom! :)

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