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Bob Crabb

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About Bob Crabb

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    Immediate Family

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    Eastern Iowa, USA
  1. All sites functioning properly this morning. Thank you!
  2. Thank you Bill. I've been with TCH for over 11 years, and you guys have always provided an excellent service. I am confident that you will get this one sorted out too.
  3. I am also having problems with sites on Beadle, and can't even access cPanel. I just submitted a help desk ticket, and hope that this gets resolved soon.
  4. I submitted a help desk ticket this morning at 8:12. Nine minutes later, Bryan Abraham responded, advising that the problem was resolved. I have been a customer now for almost 10 years, and, while I have always been happy with the level of service that TCH provides, I think that is a record for fast response to a trouble ticket. Thanks to Bryan and to the rest of the TCH staff. You guys rock!
  5. You probably have already gotten help with this, but just in case you haven't, I'll offer a few ideas. Are you backing up through the phpbb admin control panel, or via cPanel? If you are using the phpbb backup system in ACP, your backup is probably exceeding the max execution time. The server that you are on probably is set to the php default of 30 seconds. The bad thing about how the phpbb script works is that you don't get a warning if that has happened; you just get an incomplete backup. Or at least that is the way that it used to work -- I quit the forum that I had a couple of y
  6. Hey TCH Gurus -- the redesigned site looks great!!! Good job!
  7. I've been a satisfied cutomer of Total Choice Hosting now for over seven years. I seldom have problems with any of my sites, but when I do, Tech Support always comes through to get it resolved. Case in point: today, I submitted a help desk ticket because of a DNS problem with one of my sites. In less than 10 minutes, Alex fixed the problem, and closed the ticket. That's service that in today's world is uncommonly great, but for TCH it seems to be the norm. Thanks Alex and the rest of the staff for always providing a superb product and great support.
  8. Ritsuko, my much better half, really likes her newly resurrected netbook running Ubuntu. This evening, I finally convinced her to let me use her computer long enough to check out some of the programs that you guys have suggested. Installing software is amazingly simple! I had enough time to install GIMP. I'll have to experiment with it a bit before having an opinion. I'll use it some more when I have time, and then I'll check out the text editors. This is great! I'm really happy to see that there are so many here who have experience and expertise with Ubuntu.
  9. All -- thanks for the feedback and the advice. Bala -- I think that I might have already stumbled upon and installed the ubuntu-restricted-extras package. I'll check it out, and if I haven't then I'll install it. Thanks for the suggestion. Steve -- Thanks for sharing your experience. I think that I would also find it difficult to do without Notepad++. If I install Ubuntu on one of the computers that I frequently use (which I surely will eventually), then I would need to find a good, free alternative. Also, I would need to find a good, free alternative to Paint.net. The Paint.net
  10. One of my projects this weekend has been to repair and restore my wife's HP Mini 210 Netbook. Two months out of warranty, the hard drive shot craps a few days ago. What a bummer that was; she really liked the computer. It was perfect for her, and she wanted me to either fix it or replace it with a new one of the same model. After doing a little research, I found that buying a compatible replacement HDD locally was a no-brainer - the local Best Buy stores stock a couple of Western Digital Scorpio Blue notebook compatible SATA drives for about $60, and physically removing and replacing the
  11. I've been out for a while, and just checked response forms on our sites on Columbus and Ft Worth. Everything works now. Many thanks to all of the TCH Gurus for all of your hard work today.
  12. All is well here. Thanks again. Y'all probably still have a lot of work to do in analyzing what happened, and monitoring, but I hope that the TCH staff can get away form the computers for a while and enjoy the Memorial Day weekend. Thanks, and happy Memorial Day!!
  13. sites on Ft Worth are working now. Thanks again to TCH for the quick resolution of such a large scale problem on a holiday weekend.
  14. Diane, log into your cPanel, and you will see the server name.
  15. My sites on columbus are fixed. Bill, thanks to you and your excellent staff for the quick response.
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