TCH-Andy Posted May 20, 2007 Posted May 20, 2007 There are routing issues near our DC, which is affecting a significant number of people trying to access servers at the DC. We are working on this with the upstream provider. Updates to follow.
TCH-Andy Posted May 20, 2007 Author Posted May 20, 2007 The routing issue has been corrected now - if you are still having issues, please open a ticket at the help desk.
rick02840 Posted May 20, 2007 Posted May 20, 2007 The routing issue has been corrected now - if you are still having issues, please open a ticket at the help desk. yes I am back up - thanks
gtman55 Posted May 20, 2007 Posted May 20, 2007 Thanks for getting it fixed. That was the longest (8 hours +) my site has been down in the 2+ years I've been with TCH.
Head Guru Posted May 20, 2007 Posted May 20, 2007 Well thank goodness it was not 100% down during the outage. We got that little bugger fixed and another lesson learned at the new Tch Noc
philsbarbie Posted May 21, 2007 Posted May 21, 2007 There still seems to be a problem with my site. I still have NO webpages. None. All 1700 are gone. Along with images, music, everything. And when you go to www.arkansasfamilies.net , you do not find a website. Only an "Index of" page. It was there a couple of months ago, but has now disappeared.
TCH-Dick Posted May 21, 2007 Posted May 21, 2007 There still seems to be a problem with my site. I still have NO webpages. None. All 1700 are gone. Along with images, music, everything. And when you go to www.arkansasfamilies.net , you do not find a website. Only an "Index of" page. It was there a couple of months ago, but has now disappeared. Please submit a ticket as the server your site is hosted on was not affected by this issue.
purplespider Posted May 21, 2007 Posted May 21, 2007 Are you able to tell us exactly what caused the routing issues?
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