Guest Just A Guest Posted May 28, 2003 Posted May 28, 2003 Hey I have been thinking about signing up for some web hosting and what not. Someone I know is already a member, and I heard from him that for outgoing mail through the TCH servers... (for instance, from my main me@****) is sent through some special port or something? And some servers have it blocked or something?? What's this all about? I can't find much info on it. I want to be able to use an email address (whatever@mynewdomain.com) for outgoing mail, through the TCH servers... to send any email I want to anyone I want without problems. Do I have to do something special for outgoing email to work correctly? Sorry if I make little sense.. but what I was told didn't seem to make sense either. He said it was to "cut down on spam" He's a smart guy but wasn't positive on how this worked here. thanks! Quote
TCH-JimE Posted May 28, 2003 Posted May 28, 2003 Hi, We send email to our SMTP server through a standard port number. However, some companies and ISPs have blocked this port number in order to stop abuse (that is abuse of the port number, not abuse here at TCH which is not tolerated and met with a boot out of the door). We are unable to change the port number, but there are a few ways to get around this problem. You can still recieve mail even if the port number is blocked. You can find the port number here: http://www.totalchoicehosting.com/help/id21.htm Any further questions? Jim Quote
jimzdat Posted May 28, 2003 Posted May 28, 2003 Thanks for expalining it better Jim (I'm the above referenced current member)--I wasn't exactly sure what the explanation was, as I just use my ISP's SMTP server Jim Quote
Guest Still just a guest Posted May 28, 2003 Posted May 28, 2003 actually, it makes a little more sense... but not fully to me still. I'm just wondering what the chances are that I will send email through my new TCH accounts and it will come back undeliverable. I need an email that will not not fail. An email that will reach any other valid email address. I read on another thread about how you can set your ISP as your outgoing server, while still keeping the "look" of myname@whatever.com. Quote
TCH-JimE Posted May 28, 2003 Posted May 28, 2003 Hi, Yes, thats how I do it at uni where I work, I send it out using there smtp server yet it still has my domain name on it. At home, i just use the normal TCH one. No email address can gurantee 100% delivery rate, anyone who does, is lying. However, I now run all my emails via my TCH account because its the best I've come accross and where's my hotmail account had 200 emails a day telling me I could make myself fit and slim by taking this $200 pill, TCH does not, plus I have all the customisation I need with my TCH. If it comes back as undeliverable, 99.99% of the time, it won't be TCH fault. Bargain really! Join the family, we have a 30 day money back policy, so if you dont like it, you not lost anything! Jim Quote
jimzdat Posted May 28, 2003 Posted May 28, 2003 Still Just a Guest: I just sent a couple of emails to you, one thru my earthlink server, one thru the TCH servers--if I have everything configured right, the only way you should be able to tell the difference is: A} because I said so in the email or B} by looking at the info in the email headers to see the server path Hope this helps a little more, Jim Quote
leezard Posted May 28, 2003 Posted May 28, 2003 99% of the time an e-mail cant be delivered its not the sending hosts fault. Due to spammers who actually do nothing else for a living but send out spam e-mail a lot of ISP's block e-mail from certain domains. I used to work for an ISP that also did webdesign, we had a list of MANY clients on our site and one of our competitors just went and mined all the e-mail address off their pages then started spamming them with e-mail telling them how much better their service was than ours. The network admin blocked all incoming mail from their domain, so instead of thousands of customers getting spam, the competition got thousands of undeliverable mail messages. I have an affiliate now that I cant send e-mail to, and its not because TCH's mail doesnt work, its because someone using the same host he does used their account for spam mail, so now my ISP blocks all mail from that domain. If your ISP is pretty big and well known, chances are all of your mail will get to where it needs to be, since most larger ISP's have spam prevention in place on their mail servers. In your mail set up just use mail.****** as your incoming server, and smtp.yourisp.com (or whatever the name of their SMTP server is) as your outgoing mail server and everything should work ok. Quote
KevinW Posted May 29, 2003 Posted May 29, 2003 To be clear -- the issue with the ports show up when you are trying to access your email via a web browser, or trying to access CPanel or WHM --- and you are behind a company firewall. Webmail uses port 2095; CPanel uses port 2082, and WHM uses port 2086 There is not a problem with retrieving emaildown to your PC email client, nor with sending email out. If you do use TCH's SMTP server to send mail out, please note that outgoing authentication should be enabled in your email client. Click here. -kw Quote
Guest Guest Posted May 29, 2003 Posted May 29, 2003 To be clear -- the issue with the ports show up when you are trying to access your email via a web browser, or trying to access CPanel or WHM --- and you are behind a company firewall. Webmail uses port 2095; CPanel uses port 2082, and WHM uses port 2086 There is not a problem with retrieving emaildown to your PC email client, nor with sending email out. If you do use TCH's SMTP server to send mail out, please note that outgoing authentication should be enabled in your email client. Click here. -kw ohhhh okay... that makes more sense now. Quote
bethohio3 Posted May 29, 2003 Posted May 29, 2003 In your mail set up just use mail.****** as your incoming server, and smtp.yourisp.com (or whatever the name of their SMTP server is) as your outgoing mail server and everything should work ok. Most ISPs block people from using their connection to send email via another outgoing mail server. This is what leezard was talking about. When you setup your TCH mail account on your mail client (Outlook, Pegasus, Eudora, whatever), you need to specify two different mail servers. I use Outlook as my mail client and Ameritech as my ISP. So, for my incoming mail server, I specify my own domain: mail.bweiss.com For my outgoing mail server at home, I specify Ameritech's SMTP mail server: (something like smtp.ameritech.yahoo.net, I think) I also have to specify that my outgoing server requires authentication and fill in my username and password. That way, every time I send email, my ISP can authenticate my login and verify that I have the right to use their outgoing mail server. This can be a bit more complicated to set up than using "mail.bweiss.com" for both incoming and outgoing mail. However, it cuts down on spam, and pretty much all reputable ISPs are going to require that you authenticate before sending email. (You can have your mail client software remember your password, though, so you only have to do it once.) --Beth TCH Rocks Quote
kilen Posted June 16, 2003 Posted June 16, 2003 Firewall issues were just brought for use with CPanel and Webmail. I am unable to access these application from work, and I am behind a company firewall. I don't want to attract any attention here for this, so I'm wondering if anyone has any ideas on how I could access these apps? It works fine from home, but I get a page not found at work. Are there workarounds to get around the firewall, if it is blocking these ports (other than configurations to the firewall)? Thanks, Troy Quote
TCH-Don Posted June 16, 2003 Posted June 16, 2003 Troy, for email at work have you tried SquirrelMail, see this thread for more information. It is now standard. You can access it with http://******/sqmail/ Quote
kilen Posted June 16, 2003 Posted June 16, 2003 Thanks! Now I can access the webmail. This works great. Do you have any ideas on how I could access CPanel from behind a firewall? Quote
TCH-Don Posted June 16, 2003 Posted June 16, 2003 Hi Troy, glad you are able to use the web mail, as to logging into your cpanel at work, that is something I am not comfortable with. I use a shared computer. Maybe someone else can help you Quote
Lianna Posted June 18, 2003 Posted June 18, 2003 There are two methods for access your cPanel, but both require use of ports that may be blocked in some firewalls. Unsecured: http://******:2082 or Secured: https://******:2083 Sorry, but to my knowledge there are no other alternative connections to cPanel. Quote
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