Dedicated Server Questions

[cajunman4life]

I have just a few questions about the dedicated servers. Specifically, what are the major differences between managed and unmanaged (other than the "obvious"). What are the benefits of managed over unmanaged. Secondly, with dedicated servers, is the owner (or renter more accurately) given shell access? What about Windows systems, what kind of access does one get? I think that's about it for now. Thanks guys!

[TCH-Andy]

Hi,

 

With unmanaged we;

 

Build up server

Install Operating System and cPanel

Move your site(s) to server (fee may apply)

Keep Kernel up to date when needed

Reboot server when needed.

Maintain/Replace any failed hardware as needed

Upgrade hardware when you request it

 

With a fully managed server we do all this plus we;

 

Maintain cPanel uptodate with stable version

Monitor Apache, MySQl, Exim, Load, Network Traffic, SSL, cPanel

Restart services when needed

Trouble shoot any issues with server software

Assist you in installing new software or add-on modules

Maintain remote backups for you - from a server perspective

Secure server with Firewall

Notify you via e-mail / telephone when an issue arrises

 

Yes, you can have shell access on a dedicated server

[MikeJ]

To be more specific, you are given root shell access via SSH on dedicated Linux servers, and remote desktop administrator access on Windows servers.

[cajunman4life]

Ok I lied, I have another question. Say one starts with a dedicated, unmanaged server. Then they decided they want to upgrade to a managed server. That would be a fairly simple and straightforward procedure correct? I would assume so because it's more or less an upgrade in "service level", and the same hardware can be used (again, I assume). Let me know if I hit the bullseye, or if I didn't even hit the wall. Thanks guys!

[TCH-RobertM]

Hello Cajun,

 

Actually it is reverse for most users.

Many Clients do not have the background to be able to support and Manage a server on their own. ie Install additional software, Trouble shoot any issues with server software,

Maintain remote backups for client, Secure server with Firewall and others

so they tend to want to purchase a managed server.

Those customers that do have Server Admin skills tend to not want managed servers.

 

Hope this clears up the confusion.

[cajunman4life]

Hello Cajun,

 

Actually it is reverse for most users.

Many Clients do not have the background to be able to support and Manage a server on their own. ie Install additional software, Trouble shoot any issues with server software,

Maintain remote backups for client, Secure server with Firewall and others

so they tend to want to purchase a managed server.

Those customers that do have Server Admin skills tend to not want managed servers.

 

Hope this clears up the confusion.

<{POST_SNAPBACK}>

 

Sure does, with just one minor remaining issue... to upgrade from unmanaged to managed is a painless procedure correct? Just upgrade in service level mainly... thanks!

[Head Guru]

When upgrading from unmanaged to managed the actual upgrade process is a simple additional payment in the monthly fee.

 

With that said however, there may be some minor issues that come along when we move your server into our fully managed program.

 

For example, there may be things on the server that you have set up that our admin team would want to make changes to. This goes hand in hand with server stability . However, we would let you know in advance before making any changes to your server.

 

Bill

[soned]

do you think tch would have quad cpu dedicated servers?

 

would the cost double?

 

just planning ahead...

[Head Guru]

If we have the rack space, we can custom build up any specs you would like.

 

Please e-mail sales for a price quote.

 

Thanks