Sunshine80 Posted April 2, 2005 Posted April 2, 2005 thanks okay here is what it is doing i am going to the configure website first i am entering the sites name for name for ftp site ftp host address: ftp.mysiteaddress username and password entering my name and password that wa email to me from totalchoice hosting ftp directory i am entering my sites address enter your sites address i entered it then i click finish then i went to publish website i get this message rror connecting to FTP Server at ftpmysitesname.com. 550 ftp.mysitename.com: No such file or directory what am i doing wrong? i am making this site for my grandma its a support site but i do not wanna offend anyone by posting the sites name...since some may not agree of persons innocence if it is ok i will post site url thanks tiffany Quote
whoahorse Posted April 2, 2005 Posted April 2, 2005 Hi T! Welcome to the forums! Here is some help for you for FTP FTP hostaddress www.yoursite.com Ftp user name you@yoursite.com Ftp password your cpanel password Quote
Sunshine80 Posted April 2, 2005 Author Posted April 2, 2005 its still giving me the same message for the ftp directory do i need to put ftp before my web address? Quote
GroovyFish Posted April 2, 2005 Posted April 2, 2005 Tiffany, Try leaving the FTP directory blank, or put public_html in there. I think what it is asking you for is what folder you want to ftp into. Quote
TCH-Andy Posted April 2, 2005 Posted April 2, 2005 Hi Tiffany, If your domain name hasn't propagated yet (I assume it hasn't as you only joined yesterday), then you will need to use your IP address (the 4 numbers like 72.9.244.74 that are in your welcome email instead of your domain name. If it still doesn't work, try contacting one of our support team by IM (AIM, Yahoo messenger if you have them) Quote
Sunshine80 Posted April 2, 2005 Author Posted April 2, 2005 thanks everyone i will try that groovy and andy thanks again tiffany Quote
Sunshine80 Posted April 2, 2005 Author Posted April 2, 2005 okay i tried it with the numbers instead of the name and it published but this is what showed up on the site instead http://72.9.244.74/ its said there is no website by that name what am i doing wrong now? Quote
GroovyFish Posted April 2, 2005 Posted April 2, 2005 Hi Tiffany, Before your domain propagates, you will need to access your website this way: http://72.9.244.74/~username (the username you use to login to cpanel) Quote
Sunshine80 Posted April 2, 2005 Author Posted April 2, 2005 does that mean I put those numbers in and my user name together when configuring website? or do i leave it the way i do then just put username after the numbers? Quote
Sunshine80 Posted April 2, 2005 Author Posted April 2, 2005 ok i put this in http://72.9.244.74/~xxxxxxxx/ and i did not get the cute site builder page i published Edit: TCH-Bruce - removed user name for privacy Quote
tomowa Posted April 2, 2005 Posted April 2, 2005 That URL is showing the directory contents of your webspace. You need to create an 'index.html' file (your homepage) in order for your domain name (or ip and user name combo) to display it. A moderator would have to tend to this, but from my point of view, it is not a good idea to publish your account user name, someone into doing harm (which would be no one here at TCH) now has half the info needed to hack into your site. And seeing the subject matter, it will be 'controversial' to some. Just a bit of knowledge to keep in mind. HTH, Tom Quote
Sunshine80 Posted April 2, 2005 Author Posted April 2, 2005 where do i go to create an index? i feel so silly asking all of these ??s but i appreciate all of the help Quote
Sunshine80 Posted April 2, 2005 Author Posted April 2, 2005 since it takes up to 72 hours fo a domain name to be properly active if i wait until then should i work with the cute program then without any trouble? thanks tiffany Quote
TCH-Thomas Posted April 2, 2005 Posted April 2, 2005 Hi Tiffany, I just answered a similar question (about indexpage) for you in open discussion. Quote
Sunshine80 Posted April 2, 2005 Author Posted April 2, 2005 thanks again sorry for all of the ??s Quote
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