tommyhilfiga Posted February 3, 2005 Posted February 3, 2005 hello, Couple of minutes ago I tried to sign-up with totalchoicehosting I clicked on pay via paypal, logged in paypal, and then paypal wanted me to enter my credit card information... I have money in my paypal account thanks to some donations from other paypal account holders. I can't use my credit card and it's exactly why I used paypal.... I'm in the same position as the guy in this thread: http://www.totalchoicehosting.com/forums/i...12185&hl=paypal also when I try to singup again, I get an error that says: (even 20 minutes after my first try) TotalChoice Hosting: Error Domain example.com already exists on this system what should I do? How can I pay. thanks in advance Quote
TCH-Don Posted February 3, 2005 Posted February 3, 2005 First welcome to the forum Open a help ticket to billing, see link at the top of this page. Tell them what happened and what you want. They will help you out. Quote
tommyhilfiga Posted February 3, 2005 Author Posted February 3, 2005 Hey Don, thanks a lot for the fast reply. I just received an email they say it's a payment reminder... and using the link that's in the email, again paypal asked me to put a credit card number... alright I'll be sending a ticket. thanks a lot Quote
tommyhilfiga Posted February 3, 2005 Author Posted February 3, 2005 sorry it's me again. when I tried to send a ticket to the help desk, I got an error that said: Error: One of the required field(s) is empty but I don't have an account yet, so I don't have any cpanel login nor password thanks Quote
Head Guru Posted February 3, 2005 Posted February 3, 2005 If you like you can call our Billing Department in the morning, they can get you squared away in no time flat. Bill Quote
tommyhilfiga Posted February 3, 2005 Author Posted February 3, 2005 I'm nowhere near the US, so it would be a bit hard to do so. thanks for the reply though... is there any other way thanks in advance Quote
TCH-Andy Posted February 3, 2005 Posted February 3, 2005 just put "unknown" in for the username and password. Quote
tommyhilfiga Posted February 3, 2005 Author Posted February 3, 2005 great thanks a lot I'll do that shortly again. thanks for the superb/fast support Quote
TCH-Andy Posted February 3, 2005 Posted February 3, 2005 You're welcome and welcome to the family here Quote
tommyhilfiga Posted February 4, 2005 Author Posted February 4, 2005 hey I just got a reply from the help desk. Eventhought the answer was fast, it wasn't of great help. They basicaly told me it was a problem with my paypal account. so I contacted paypal, but paypal's response was useless. So I tried to pay for my domain name via paypal(registar: namecheap), and I successfully renewed my domain name registration. then I also tried to purchase a hosting plan at serverseed, and it didn't ask me for my credit card number... Quote
Fredatuk Posted February 25, 2005 Posted February 25, 2005 Are there often problems with paypal payment ? I was also going to use that to pay. hey I just got a reply from the help desk. Eventhought the answer was fast, it wasn't of great help. They basicaly told me it was a problem with my paypal account. so I contacted paypal, but paypal's response was useless.So I tried to pay for my domain name via paypal(registar: namecheap), and I successfully renewed my domain name registration. then I also tried to purchase a hosting plan at serverseed, and it didn't ask me for my credit card number... <{POST_SNAPBACK}> Quote
Make Posted February 27, 2005 Posted February 27, 2005 (edited) I have actually same problem.So what to do.I clicked on pay via paypal, logged in paypal, and then paypal wanted me to enter my credit card information. To complete this secure payment, add a credit card to your PayPal account and click 'Continue'. And i do not have credit card.What to do Edit ------------ Just found that using paypal account without credit card is useless.From paypal help: Do I have to add my credit card in order to use PayPal? Yes. As a security measure, your account will not be active until you confirm you email address, add a credit card and enter your Expanded Use Number. Is there any other way that i can pay you becasue via paypal without CC is not possible Edited February 27, 2005 by Make Quote
Make Posted February 27, 2005 Posted February 27, 2005 What to do?YOU accept payment only via Credit Card and paypal.But in fact paypal does not want to complete secure payment without adding credit card.??? Quote
MellyBelly Posted February 28, 2005 Posted February 28, 2005 I think this is a recent thing with paypal since the last few months. I tried it a few months ago after having no problems using my paypal account money and then all of a sudden it wanted me to add a credit card before I could transfer my domain name over to TCH. It sucked since I did not have a credit card at that time. I had to renew my domain with my other host and keep it there. I don't know why they want a credit card on your account now. Not everyone HAS one and not everyone wants one. Luckily my husband managed to get a debit card with his new bank so we can use that now. Quote
TCH-Bruce Posted February 28, 2005 Posted February 28, 2005 I don't know why they want a credit card on your account now. Not everyone HAS one and not everyone wants one. I believe they consider it to be some sort of fraud protection. Like someone couldn't use a stolen credit card. Quote
TCH-Don Posted February 28, 2005 Posted February 28, 2005 A debit card from your local bank looks just like a credit card and has worked for others in the past. MellyBelly thanks for the reminder Quote
MellyBelly Posted March 2, 2005 Posted March 2, 2005 LOL So true Bruce! You're welcome Don I'm glad hubby finally got one. I can finally sell on ebay now LOL Quote
TCH-Don Posted March 2, 2005 Posted March 2, 2005 Although remember a debit card does not provide the fraud protection that a normal credit card does. As it is treated like cash, you can't stop payment. Quote
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