natimage Posted May 14, 2004 Posted May 14, 2004 I'm having a problem with this new client on my reseller account. The homepage comes up for me...but other's are getting a 403 error. www.pioneershospital.com Anyone who has a minute to check and let me know...I appreciate it! Quote
whoahorse Posted May 14, 2004 Posted May 14, 2004 I'm having a problem with this new client on my reseller account. The homepage comes up for me...but other's are getting a 403 error. www.pioneershospital.com Anyone who has a minute to check and let me know...I appreciate it! I see them all fine? Looks Great! Weezy Quote
natimage Posted May 14, 2004 Author Posted May 14, 2004 Thanks for checking...is there any reason why the individuals in the hospital itself would be getting a 403 Forbidden error? I've had two people in different departments try it and they get the same thing. Quote
LisaJill Posted May 14, 2004 Posted May 14, 2004 The 403 ereror (forbidden content) is probably being generated by their own servers. Hospitals very often run incredibly restrictive routers, firewalls and deep levels of caching. They may need to contact their network administrators to troubleshoot what is going on. Especially in light of the fact that anyone not in their network can view the page. =) Quote
TCH-Don Posted May 14, 2004 Posted May 14, 2004 How old is the domain name, is the propagation done (72 hours) It came up for me right away. Quote
natimage Posted May 14, 2004 Author Posted May 14, 2004 I was thinking that, Lisa...I just didn't have all the 'techno' words for it!! Now I have another problem. The nameservers were changed for this domain on 5/11. The .com is pulling up the site hosted with me, however, the .net and .org domains are still pulling from the old host. All three domains were updated with the new nameservers, and I parked the .net and .org domains on the .com. Is this just a propogation issue...more time needed?? Thanks to all those who checked the site. I will follow up with their IT guy!! Quote
TCH-Bruce Posted May 14, 2004 Posted May 14, 2004 Is this just a propogation issue...more time needed?? Could be. I see it fine here in Ohio! Quote
natimage Posted May 15, 2004 Author Posted May 15, 2004 Well...it's been over 72 hours and the .net and .org domains are still pulling the site from the old host's servers. Any suggestions on this? Quote
TCH-Don Posted May 15, 2004 Posted May 15, 2004 http://www.whois.sc/pioneershospital.net still shows the old IP other sources show the name servers are correct ????????? Quote
Prel Posted May 20, 2004 Posted May 20, 2004 I had access its site here of Brazil Home and menus are ok. Thumbs Up Paulo Quote
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