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Posted

hi -

 

i'm helping a friend set up his new TCH starter plan account.

 

when i set up my account, my username was set to the first 7 letters of my domain name.

 

when we did my friend's just now, the email said his username was some random collection of 7 letters, not very easy to remember.

 

is there a way to change that to an easier name?

 

thanks,

chuck

Posted

cool, thats fine - but how come the usernames are now randomly generated instead of the truncated domain name?

 

vulgar names could still be monitored that way, no?

 

thanks for the quick reply,

chuck

Posted
cool, thats fine - but how come the usernames are now randomly generated instead of the truncated domain name?

The username generation is now 100% automated. Didn't use to be. I forget when it changed. I think it was in January.

Posted

But this is a good thing.

It used to be a hacker trying to access your cpanel would already know your cpanel name and only had to guess the password.

 

If you have trouble remembering it, you can use a password keeper.

there is one under freebies in the help site.

Posted

This begs the question that if randomly generated usernames are more secure, would requests to change the old username (the beginning 7 letter one) to a random one be accepted?

Posted

We would certainly consider a request to change thhe username to a more secure one, particularly if owner believes that someone has tried to hack into his or her account.

 

It is also important to note, however, that there can be problems changing the username, especially after email accounts or scripts have been added. There are a lot of files on the server tied to the username and changing it can create some interesting support tickets. :)

Posted

As indicated above, changes are only made if the name is vulgar or offensive in nature.

 

I would not worry,

just be sure your password is made from letters and numbers and not a word.

Posted

If your old username is not one of the randomly generated usernames, then we would be able to change the username to a random one without any issue.

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