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sirius

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Everything posted by sirius

  1. TCH-Marshal is right. You do not need to use your database credentials, just log into cPanel. I don't think you should even see a screen asking for a password. However, if you still can not log in directly from cPanel, open a help ticket. I have had it happen where I can not get into phpMyAdmin from cPanel. TCH fixes the issue quite fast.
  2. Not dumb when you ask questions! Sounds like you are using Softaculous to install ZenPhoto. I just did a test install. Attached is a screen capture of my installation. Don't bother to look for it, files and database have been deleted. I don't know if I'm supposed to put it in a directory and if so, is this a directory that I've created This is the name of the directory where you want ZenPhoto to be installed. This will be created for you. It has a line for administrator email. Do I change what's there to an email I use? Right now it's showing admin@mydomain. I've never used that. You can change the admin@... to whatever emailadress you want. - Use your current email address. Under the advanced tab, it shows a database name. Do I use what's there and if so, do I have to have to give it a password? There's no line for password so would I have to create one some place else? Database is created for you. You can ignore this part but should probably record what is there.
  3. Pretty easy. Go to cPanel, under Domains find Redirects. Choose if Permanent or Temporary, most likely you want Permanent Choose All Public Domains or select a specific domain if you have more than one. Enter your page URL without domain in the box next to the / Like this: / yourpage.html In the Redirects To box, fill in the full URL including domain. Redirect with or without www. Click add. Done. Test.
  4. Open a help ticket, they will get it fixed for you.
  5. Found on the Google and copied from a couple of websites. Not sure if this is valid, will help, or not... https://medium.com/@muralimmm.blog/the-definitive-guide-to-meta-tags-16788622fae2 Rating This meta tag is often use to let the younger web-surfers know the content is appropriate. If you use this tag the wrong way (call an adult website safe for kids is bad!) you will get banned for live. You can use on of the following values: general mature restricted 14 years safe for kids <meta name="rating" content="General"> --------------- https://www.sitepoint.com/community/t/which-is-useful-of-meta-for-best-seo-what-is-meta-verify-v1/85192/3 <meta name="document-type" content="Public" > Indicates that the page is meant for public viewing. <meta name="document-rating" content="General" > Kind of like a film rating. General means it’s safe for kids etc. <meta name="classification" content="Consumer"> Suggests a category for the content of your site.
  6. I feel the same, TCH hosting and support is the best. I also moved a website from TCH to someone that specializes in WordPress. Site was much slower than when the exact same site was on TCH reseller hosting. Support from the other host insisted the WP instal was the problem. Perhaps that had some truth to it but the website is much faster on TCH than the other host, and support is multiple times better.
  7. Missing from the one account I just checked. Too bad, I prefered Squirrel Mail over the other options.
  8. Not sure what version of Dreamweaver you are talking about. I still use MX from 2004 on simple static websites with little problem. It does have problems with some modern navigation systems and websites.
  9. I am subscribed to "Latest Hosting News." Before being moved here, my message was posted in in that forum because of the spam and possibly scams that have been posted there. Latest being from someone who had registered shortly before posting, with a user name that included the word "admin", linking to some false looking Office and McAfee websites.
  10. Perhaps something can be done by TCH to limit the spam and scam messages in this forum?
  11. Wondering if TCH can offer an idea of how long php 5.6 will be offered/allowed on shared servers? What about 5.5 and 5.4? Thank you!
  12. I have several clients who are asking for free Letsencrypt.org certs. Can anyone tell us if we will be billed for installation, and billed again every three months, if we try using Letsencrypt.org? Details please. Thank you!
  13. Little... did I notice this thread is years old when I added my word.
  14. From: https://totalchoicehosting.com/shared.html Dedicated SSL $32 / Install - $115 / Yearly Shared SSL--Free Dedicated IP Static $1.00 / Monthly To purchase an add on for your site, please contact the sales department!
  15. Sounds good but the certs are only good for 90 days. Wouldn't that incur an install procedure and fee 4 times per year?
  16. I see that php 5.6 is going to have security updates until 31 Dec 2018. Any idea when we will no longer be able to use it on TCH? I have a couple of websites that appear to not function using php 7.0 and would like to be able to give my clients a time frame for when they will be forced into a redesign. Thank you.
  17. Thank you. Had not bothered to look farther down the list than the first group of B, and did not see beadle on the real time page: https://status.totalchoicehosting.com/status-realtime.php
  18. Thank you for providing this. One question, is it not complete yet? I do not see beadle server in the list.
  19. Same problem here on Beadle. 24 hours and not fixed. Was wondering if others were experiencing this. WordPress and concrete5 sites not working properly. Most websites are working better now but still intermittent slow loads. cpanel loads slow. email does not work at all. No FTP access. Clients are not happy. One thing I found for the sites that do not work at all, such as WordPress, is to use php select in cpanel and pick 5.5, that made my sites display something other than a blank page.
  20. Spam Assign does not do it for me. Some days it works ok, only 10-20 spam get through, most other days it misses hundreds of spams. I have it set for 3 plus I have hundreds of account level filters set up. Setting SA lower than 3 catches too many valid mails for me. I gave up on SA working well and now forward mail to a gmail account. Gmail does a very good job of filtering spam. If you want, you can have gmail forward mail back to an address at TCH and check your mail there.
  21. I am looking for a merchant account provider for a couple of osCommerce shopping carts for U.S. based businesses. I currently have a processor but am not happy with the increasing fees ~$30/month plus discounts when I am processing less than $200 most months. Most of my sales are only two months out of the year. We would like to use Authorize.net. One cart is rather low sales, under $200 most months. The other is a new cart built for a nonprofit that they are hoping will make at least $2000+ per month. Who do you use? What do they charge? Contracts? Monthly fees? Other things I should know? Thank you for taking the time to read/answer! Chuck
  22. Thanks for the reply. I put in a help ticket, turns out Thamas and Bruce are right (thank you!). My IP was blocked by the server. Not sure why I could get access when the router was out of the circuit. Hopefully when I get home tonight all will be well.
  23. No, I do not think it is TCH problem. I can access the IP if I connect my computer directly to the modem. It is only blocked when I use a router for some reason. I am just hoping to find someone here with any kind of idea as to why this might happen.
  24. Just checked at the neighbor's house, same ISP and brand of modem, different brand of computer and router. Worked fine..
  25. I can not find the answer - any ideas would be welcome! Problem: I can not access one single TCH IP address, or any of the domains on that address, when I am connected through a router. Of course that is the address where most of my websites are located.. IP address in question and one domain on that address: 208.76.86.20 ichs.net I get no access to the address via http, ping, ftp, email, nothing at all. I can access the IP and domains address if I work through a proxy. I can access the IP and domains when the computer is connected directly to the cable modem. I replaced the router with one from a different company, same problem. I have no access using a second computer on the same network, same problem. I can access the domains and IP address when using my work computer, different location, different ISP. I can access 208.76.86.21 and 208.76.86.19 (I assume TCH owns these addresses). I am using windows XP, have tried ipconfig /flushdns I have no access using a palm PDA through the router so probably is not windows problem. Help? Thank you!
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