ace

Thanks..... I guess you don't see my point concerning the policy language. It is evident that this has been an issue before and it once again raises it head. Why do you think that is? Because your policy does not reflect clear language that supports your claims concerning "hosting". Once again if policies clearly define services then you would not have to hash this out with your customers. Your service that you provide is great. We may see things differently but I'm staying as a customer. I'm happy. EOM

Thanks Rob, If a domain is truely "hosted" then the DNS entry would point to TCH. The linked domain is parked with a register using their DNS server. This is considered a "parked" domain not "hosted" by TCH. It is a registors server forwarding to my domain account. I guess we have different view on hosted and parked domain.

Are you telling me to go find someone else to host my little domain? Rob I find your comments rude and offensive as I am just trying to clear the air over unclear policy. In my opinion there is a difference between the word "host" and "park". Your policy states "You may only host one domain per virtual account" That is what I am doing. You are parking two other domains other than my primary domain. Again, they are parked, not hosted. They both point to the primary domains index file. I have another parked domain that is forward to one page of my primary domain. (not parked with TCH) It is nothing more than a redirect and not a "hosting" on the primary account. I hope that I can make myself clear here. If you intend the policy to read differently then put it in your verbage. It will clear up any misunderstanding. As one that has written corporate policies and enforced them clarity of intent is a must. Well written policies protect the company and its clients. I am not trying to change the way you do business just want clarification. I am a HAPPY customer that just wants to understand and be heard. Regard

I installed the Invision BB under CGI/Addons. After I installed it I was unable to access the administator account. Has anybody else had this issue? It is the password that I think is causing the problem. The account show up under members but I can't access it.

Hi, It sounds like you have the Blaster WORM virus. Window2000 and XP are the target of such viruses. You will need a worm removal tool. You can find one at symantec.com or go to: http://securityresponse.symantec.com/avcen...moval.tool.html Follow the directions and then turn on the firewall built into XP Hope this helps

Ah...You may only host one domain per virtual account; resellers are allowed to host unlimited domains. Is this what you are referring to? I read this as: you can only host one domain per account. Meaning one account, one website., one hosted TCH domain. (I am reading this in the context of the TCH company.) With this verbage I don't see why a customer could not access the one website/domain via another domain that is parked somewhere beyond TCH. For the other domain is NOT being hosted by TCH. (IE....having two domains hosted per one non-reseller TCH account) A parked domain is not a HOSTED domain. Is a redirect.. hosting? Or is it just that a redirect? Hosting to me would be indicative of a DNS entry that points to the TCH servers, webspace, control access, full service email, etc. It is a internet redirect setup via the registry. What is the difference between a registry redirect and a link to that page from another website. Both are a not hosted solution. I would suggest the following verbage to clear this up. "You may host only one domain name per virtual account. This includes but not limited to accessing the hosted domains pages, folder and or subdomains" Now this would be language that would prevent customers from accessing the TCH hosted domain via other means. Please clear this up for me. Your policy seem to be up to interuptive means. Help... Thumbs Up Rock Sign BTW: I am not complaining just my two cents worth

I am missing the part in the AUP that contain policy language that limits access to the website content via another domain. IE: parked domain that accesses a page hosted by TCH .. via primary domain. In my case I am not adding numerous pages for other domains to access. I have a 11k page that provides information about part of our non-profit corporation. I set up a domain with a different name so that folks can type in the domain and get to the page with ease. If I wanted a website for the other domain I would have set one up with you. But an 11K file in my opinion did not warrent the cost involved. I would suggest that you consider allowing users to access pages on their root domain via other domains but not to exceed a certain size or number and not subdomains. That way you won't end up hosting mulitple domains on a single hosting account. I am suspecting this is what you are trying to prevent with such a policy. I am not trying to argue but I do desire to be in compliance with your policies. Please show me the verbage in your AUP that does not allow this. Rock Sign

OK, I have a parked domain that point to my domain that is hosted with you so that users can access a information page directly. It is ****/info. Is this unacceptable? The parked domain is parked at godaddy and the domain is forward to ****/info. If this is wrong why would you make such a policy. It is bandwidth that your customers are paying for, it does not affect thestorage space, TCH would have no jurisdication over other domains.. I guess I am not understanding? please explain. Thanks for helping

Why would it be a problem if you point a parked domain to webpage on the root of your primary domain. So instead of pointing them to ****/index.htm they would go to ****/indexa.htm So that when people try to access the parked domain they would get a page telling them that access to this domain is not allowed. I really don't want my primary domain page displayed if somebody uses my parked domain name.

I see. That make sense. Is it ok that it the parked domains point to the primary home page of my domain? I Want to make sure I am in compliance with the policies. Thanks

Hello, I have just parked a domain with TCH in my primary account. Currently if you type in the webpage address it takes you to the primarys home page. (by default and design) What I would like to do is redirect the parked domain to a page on my current website that is hosted with TCH. For example (parked domain = ****) to myprimarydomain.com/unauthorized.htm. I have been instructed to modify the .htaccess file in the public_html folder of the primary domain by support. This is something they do not offer support for. Can anybody help with this? It would be appreciated. Thanks Rock Sign

Fellow TCH member, May God bless you during this difficult time. God is still in the business of doing miracles and He does answer prayers. My prayers are with you. Fight the good fight, keep your gaze fixed ahead and in the words of Winston Churchill, never never give up.

Hello All, Linksys confirmed with me that the router is bad. They are not sure but they believe the firmware chip could be bad. I downloaded their latest firmware and followed all their steps to resolve the issue with no success. I returned the router as it was new and got a d-link 604. Everything including the DHCP server works great. Linksys was very unprofessional in terms of their technical support folks. They where hard to understand. (did not speak English very well) and never answered the emails that they asked me to send to them regarding my issues. I would not recommend Linksys at all. Mr Lucas, no offence taken...I consider myself (in my opinion) in the know about technology as I work with this stuff in my employment. I am a Technical Analyst. But I will be the first to admit I don't know everything. Thanks for all your help.

Mr Lucas, Does your router have the same issue? Regards

I was able to renew the ip address just fine in a command window using the ipconfig /renew command. It renew and windows gave me no errors. I am wondering if this is a microsoft issue. Any thoughts?

Hello, I am running a Linksys BEFSR41 router with the DHCP enabled. I have two XP Pro boxes connected to it and on the other end is a cable modem. I am getting the following error in the event log on both PC's. (see below) However I am getting a new IP lease despite these errors. I get a error telling me that the lease has expired then 2 seconds later a new lease is obtained. Any idea if this is normal or is the DHCP part of the router not working? Any help would be appreciated. Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address XXXXXXXXXXXX. The following error occurred: The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. Your computer has lost the lease to its IP address 192.168.200.25 on the Network Card with network address XXXXXXXXXXXX Thank you so much TCH family Rock Sign

Has anybody had any trouble using msn messenger 6.2 through a VPN connection? If I am connected to my works network via vpn then messenger will not connect and get logged in. As soon as I terminate the VPN then I can login just fine. I am using WinXp and connect to the internet via broadband. (weeeeeeeeeeeeeeee) its fast. Thanks for your help in advance

Hello, I am inquiring to see if anybody has an opinion of the LinkSys BEFSR41 router/firewall unit? Also does Linksys make good hardware? Thanks

Hi, Does anybody know how to get a exe link in firefox to open to the application? Right now it gives me the option to save it to disk. I want the application to launch from the browser link. It works in IE but I am trying to make it the work in other browsers too. Thanks in advance.

Hi, Nice look. The only comment I have is that the top flash bar keeps reloading. I am using IE. When it does the tabs disappear then reappear when the load is complete. Then it reloads again and again and again. It will give folks a headache Thanks

I have tried messing with the bios but have not been successful. I thinking the cd-rom is not a bootable drive.

I have a dell dimension 4100. The cd-rom is a liteon-ltn483s. The Bois allows you to boot from a CD-ROM. Any idea if this cd-rom is a bootable one? If not any recommendations on one that is Thanks for the help

Hello, I am a newbie to linux and now in the process of learning it. Anyway I have a linux system on a bootable cd-rom. The linux OS can be run from the cd. Self contained. I have XP Pro on my computer. My system allows bootable cd-rom. My bios is set to boot in the following order. CDROM, Floppy, HD From some reason it will not boot this linex cd. I took it to another PC running XP and got the same results. I know the disk works because it booted on a friends win2000 system. Any ideas why the cd-rom won't boot?

how can one change to this X2 theme?

Does the Cpanel upgrade to X2 occur for normal hosting accounts or just resellers? I am on server 54 and the cpanel looks the way it always does. Thanks