TCH-Mike

Hello, I'm sorry to hear you are having issues. Can you please submit a support ticket at our help desk via https://support.totalchoicehosting.com so that our technicians may investigate this ASAP. Thanks.

Glad to hear everything is sorted out and thanks for your continued business and support!

Hi Robert, I'm sorry to hear you are having issues. I have access to frederick-health.com, it is loading fine on my computer. Please submit a support ticket at our help desk so we can further investigate this for you. https://support.totalchoicehosting.com Thanks!

Glad to hear! Thanks again for your patience!

I can relate with you on that! Glad to be able to help. Regardless of your e-mail client, you still use your ISP to connect to the internet. Hopefully they update soon

Thank you for the replies. Rob is correct, it may take up to 24-48 hours for your ISP to propogate and deliver the change. We are very grateful to have you all as clients and have always focused on providing you with the fastest, most reliable service possible. I assure you that our staff is working very hard at preventing further issues. Thanks again for your patience and for all of the input.

I was referring to opening a new ticket regarding your request to switch servers That would be the best place to discuss that. Your current ticket will be answered shortly as well. Thanks.

Hi. I suggest that you open up a support ticket at our help desk to discuss this. https://support.totalchoicehosting.com If there are e-mail issues our techs will investigate them as well. I also merged your recently created thread with this thread being that they are part of the same discussion. Thanks

Hi rdelp, Thanks for commenting. I'm sorry there has been issues lately, we are taking the appropriate actions to make sure this will no longer be the case. We have changed the IP address of the server and will be keeping a close eye on it. Our technicians are working on it right now and plan on resolving all issues. On your site homepage I am able to see that there are 2 visitors. Thanks again for your patience.

Hello, We are very sorry for the inconvenience. As you saw in the other thread, we did battle a DOS attack today which caused temporary outage. However, I can confirm right now that your site is up and running. I have complete access to it and it is loading quickly. We are about to announce that the felucia server has a new IP Address (Edit: Announcement here - https://forums.totalchoicehosting.com/index.php?showtopic=43320&p=251856). I'm guessing your web browser is cached. Please try clearing your browser cache / temporary internet files to see if this clears up the issue. If it does not, please update the ticket you recently submitted. Thanks again for understanding and for your patience.

Hello TCH'ers, We are terribly sorry about the current service interruption. We are aware of the issue and have our technicians working on resolving it right now. We will have more details available after the issue is resolved. Again, we apologize for the inconvenience. Thanks.

I'm terribly sorry for the inconvenience. Our technicians are aware of the issue and are working on it right now. We will have details after everything is resolved. Thanks.

Thanks

Thanks for the kind words and compliments, it's always great hearing about happy customers

I would have to say my all time favorite PC game is Doom 2, with Warcraft 2 being a close second.

Hello, Upload size is set to a certain limit by default for various reasons but can be adjusted. The fastest and easiest way to do this is by creating a support ticket via our help desk at https://support.totalchoicehosting.com Our technicians will be able to help you out Thanks.

On Thursday, March 21, 2013, our Network Admin Team will be performing a small configuration change to our core routers. We plan on starting at 10 PM (EST) and anticipate it to take around an hour to complete. We do not expect any downtime. Thanks.

Glad to hear you are happy with TCH and thanks for the compliments! As far as your suggestion, we just brought back the contests! You should have received a newsletter last month via e-mail with details about it. Here is the first contest we brought back - http://blog.totalchoicehosting.com/2013/02/re-introducing-tch-family-contests/ , the next one is a few days away from starting The newsletter will be sent out soon as well. If you did not receive the first one, please e-mail me (address in sig).

Glad to hear!

I'm not sure, but I doubt it. I wouldn't delete the fonts folder. Have you tried restarting your computer since installing the font? Also, sometimes there is another list of fonts in alphabetical order on the bottom of the font list in Photoshop.

I was able to install the font on my machine and access it in Photoshop by downloading the font, opening up the font (double click on the actual font file), then on the top left hand corner there should be a button that says 'Install'. Push that and it will install. You probably will have to restart Photoshop after.

Thanks for the kind words and compliments!!

Hi everyone, We're on a roll! It's time to replace another couple of Rack Distribution Switches. This Saturday, March 16, 2013 from 10PM - 12AM (EST) is when we plan on performing this task. We are sending e-mails right now to the clients who will be affected by the upgrade. If you receive an e-mail then it affects you, if not then it doesn't (or you unsubscribed from our e-mails). This procedure is very straight forward and we anticipate no more than 20 minutes of downtime. Thanks! P.S. You may subscribe to our monthly newsletter here - TCH Monthly Newsletter

Details on yesterday's DDOS attack have been released here: http://blog.totalchoicehosting.com/2013/03/denial-of-service-attack/ Please continue the conversation there. Thanks.

Thank you to everyone for understanding and bearing with us! Once again our techs have done a great job at pinpointing the issue and working as a team toward a solution! Everything looks good now and should be back to normal. I will post complete details once they become available to me.