Ray_Bman

Okay, all seems to be working now (phoenix server). Thank TCH guys for being on top of this. It would nice to know how this all happened. Maybe after all the dust settles...?

Forms still aren't working here. (phoenix server) I guess we have to submit a request for a restore..?

Not so easy to change your WHM password. TCH requires you to submit a support ticket and they will change it. However, sub-accounts can be changed through WHM.

On server Phoenix.. I think more than just the index pages were affected. My sites contact forms have stopped working; some are perl (cgi) scripts and others are php form processors. However, I seem to be getting regular emails on some of the accounts affected. Is anybody else experiencing this as well?

Same problem here on the Phoenix server. Fortunately, just a few accounts seem to be affected on my reseller account. I restored them with my own back-ups and seems to be okay now, and I don't see any databases were affected but should I trust them still? Yes, I would like to know this, too. Restoring is one thing, but how did this happen to so many different servers?

Thanks, Got it to work with: my-domain.com:3306 Without the "http://" Appreciate the help Ray

So in a config file that normally would have 'localhost' what would be the correct path to the remote mysql database. Something like this? http://my-domain:3306/ Or?

Yes, that's exactly what I needed to know. I did try a search earlier, but that post did not come up. Thanks for pointing me in the right direction.

I would like to access one of my databases remotely. What would be the path to the database? Currently, any database I set up is used for the same domain, so I use locahost as the path. I would guess the path would have to be an absolute URL. Is this even possible with my TCH reseller account?

Thanks for all your responses. I can sleep soundly tonight.

The username I see listed is one I never created, but it doesn't mean they have access to my cpanel, correct? Ray

I noticed in one of my domains Cpanel Awstats report page there is a section called "Authenticated users (Top 10)" which has a username that I have never heard of. None of my other accounts has a username listed in this section, they only say "Other logins (and/or anonymous users)" and then list the numbers for pages, hits, etc. Does anyone know how this username possibly got there? Did someone hack into my account? I definitely never used such a username, and I don't even know what this "Authenticated users" section is used for or represents. Any tips would be appreciated, Ray

So others are aware... The upgrade only allows you to use the x3 theme. Do not try to change the theme, or you will get stuck and have to submit a support ticket to get it changed to x3. I wish I knew this in advance.

Great, thanks for the clarification.

If the purchased certificate does not expire for several years, does the TCH yearly renewal fee still apply?

COOL

I am using phpBB and am quite happy with it. It has the same features that other open-source forums and even most of the paid forums, but what is really cool is the active Mod builders out there that create so many other useful add-on features. Go to the phpBB forum or phpBBHacks site and there are plenty of free Mods available and an active community of very helpful phpBB users. There is a very strong community of phpBB users out there. Installation is very easy, especially if you create the forum using your Cpanel at TCH. However, TCH is a couple of upgrades behind, but even so, it is very easy to get it up to date. As far as maintenance, there isn't much to do, the forum has a pruning setting that can be handy (if that is what you mean by maintenance). If you are unfamiliar with PHP, then you may have a bit of a learning curve to climb when you try to customize the look of the board. Refer to the site links above for further help. Lastly, phpBB is FREE. Here is my phpBB forum with a few Mods in place: My phpBB Forum Good luck, Ray

Thanks for straightening that out. Great list...this will come in handy. Ray

The link to the list on "This Thread" does not work. It will send you to an error page at TotalChoice. I notice that post was posted in 2003, so the URL may have changed by now. I too would love to find this IP information. Can someone update that link to that IP list? Thanks for any help, Ray

Wave

Does TotalChoice out-source their support? If I send in a support ticket is someone from a non-English speaking country going to respond. It can be frustrating when the support person is just following a script based on a problem's description, and lacks the language skills to explain the solution.

Thumbs Up I have been using TCH for 2 years now. I first started with a standard, single domain package, but found TCH so helpful and reliable (they truly do achieve a 99.9% uptime), I upgraded to a reseller account about a year ago. Any little problems (all from my own ignorance) were resolved through the forum or help desk promptly. The support guys and forum family are all friendly, courteous, and knowledgeable. Additonally, their patience with the less experienced is commendable; especially compared to the arrogant types I have encountered at previous hosting companies. Now we are getting upgrades, too! It just keeps getting better. Thanks TCH, Ray

Hello, Please include my site. Ray's Adventures Description: Pictures and comments about travel experiences and other adventures by Raymond Esparza. A link to TCH is already in place. I really appreciate all the extra things you guys do for us at TCH. Thank you, Raymond

Jim, Thanks for the additional input, some good advise. Ray

Thanks Mitch for the good notes on my site.