Deke Posted December 27, 2003 Posted December 27, 2003 Hello, all. The horror stories I could tell you about my previous hosting experiences. Having gone through that stuff, TCH sounds terrific! Though I must admit, the pessimist in me says 'If it sounds too good to be true...' But that's for another day, and another post. My question: Are long-term commitments required of any of the plans? Must I commit for six months, a year, etc? And can I pay on a month-per-month basis, and do so without having to pay extra, or otherwise be penalized? Thanks a mil. I think I'll be joining the family soon! Quote
TCH-Andy Posted December 27, 2003 Posted December 27, 2003 Hi, You can sign up month by month (there are no extra charges) although of course you don't get the discount you would if you sign for a year Quote
Head Guru Posted December 27, 2003 Posted December 27, 2003 There are no long term contracts period. Even if you sign up for the yearly service, you can cancel at any time and request a pro-rated refund. It really is that easy. Good luck in your search for a new hosting provider. Quote
TCH-Don Posted December 27, 2003 Posted December 27, 2003 (edited) Welcome Deke! I know what you mean by too good to be true. I wondered that a year ago after my previous host, and I am still here Thumbs Up And do not plan to leave (they are stuck with me ) Truthfully, this place is better than what you see at first glance. Take the time to read way back through this forum and you will see that we really are like family here, willing to help each other. And the fact that there is a forum for two way communication between customers and host should show you that Bill is open and honest and rightfully proud of this place and his family. As Bill said, Even if you sign up for the yearly service, you can cancel at any time and request a pro-rated refund. Its hard to beat that! I'm glad you will be joining us soon, if you need anything just ask, as you will be family too Thumbs Up Edited December 27, 2003 by TCH-Don Quote
Deke Posted December 27, 2003 Author Posted December 27, 2003 So many responses, in such a timely fashion! Awesome. Thanks, gang. And a response from the Head Guru himself. I am impressed. Well, that seals it: I'm hitching my web wagon to TCH! Rock Sign Don, I appreciate the offer for help should I need it -- I just may take you guys up on that! On my way to open my account! Thumbs Up Quote
Deverill Posted December 28, 2003 Posted December 28, 2003 Welcome to your new home, Deke! We are family so ask away! Quote
MikeJ Posted January 22, 2004 Posted January 22, 2004 There are no long term contracts period. Even if you sign up for the yearly service, you can cancel at any time and request a pro-rated refund. I'm a little confused about this. In your TOS it states: This Agreement shall be for an "Initial Term" as chosen by you in the Order Form located on this Site at the time you register for the Services.and If you terminate your receipt of the Services prior to the end of the Initial Term or the Renewal Term, whichever is then applicable, (a) TotalChoice Hosting will not refund to you any fees paid in advance of such termination and ( you shall be required to pay 100% of TotalChoice Hosting's standard monthly charge for each month remaining in the term, unless otherwise expressly provided in this Agreement. The only case the TOS states a refund would be given, other than a cancellation within the first 30 days, is if TCH is the one who cancels the service. A nitpick, I know, but a concern because what the TOS says, and the staff says don't seem to match. -mike Quote
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