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IRC Channel Dead?


zethon
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Normally I hop in the IRC for any quick questions but it seems that it is unreachable? Is it gone?

 

I'm getting a 500 Internal Server Error on my VPS for one of my domains and for the life of me I cannot find the logs, either in the Console or in CPanel. Help?

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Going to `https://<url and stuff>/frontend/paper_lantern/stats/errlog.html` shows me errors from months ago and nothing recent.

If I try to view `/usr/local/apache/logs/error_log` on my VPS, I see no relevant errors either. 

This is for my domain anothermessageboard.com

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Sorry for the inconvenience but I would still suggest you trying our live chat support option. Live chat support button can be found on all pages on our website as well as on that direct link I sent. I have also sent all information about your issue via ticket #WSY-554-87291.

 

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1 hour ago, TCH-Steve said:

Sorry for the inconvenience but I would still suggest you trying our live chat support option. Live chat support button can be found on all pages on our website as well as on that direct link I sent. I have also sent all information about your issue via ticket #WSY-554-87291.

 

Thanks! I'll give the Live Chat a try the next time. Though, I'll miss the IRC channel since it wasn't just technical support but was also more of a hangout spot at times. 🙂

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1 hour ago, TCH-Steve said:

Sorry for the inconvenience but I would still suggest you trying our live chat support option. Live chat support button can be found on all pages on our website as well as on that direct link I sent. I have also sent all information about your issue via ticket #WSY-554-87291.

 

And by the way, I was able to resolve my issue. Thanks again!

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