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TCH-Steve

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Everything posted by TCH-Steve

  1. The maintenance has been completed successfully. All hosting services have been verified working normally on all servers. Thank you for your patience in the meantime!
  2. Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!
  3. Hello, Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.
  4. Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!
  5. Hello, Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.
  6. Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!
  7. Hello, Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.
  8. Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!
  9. Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.
  10. Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!
  11. Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.
  12. This has been completed! All accounts/data has been migrated successfully to the new server. All services have been verified working fine from server end. Sorry for the inconvenience caused and thanks again for your patience. If you still notice any issues please submit a support ticket via client area at https://my.totalchoicehosting.com/login
  13. Please be informed that migration of accounts is still running and we will keep updated with the status. Thank you for your patience in the meantime!
  14. We have noticed hardware issues on this server so started an emergency migration of all accounts to a brand new hardware. We will keep updated.
  15. TCH-Steve

    Zukey :: down

    We are looking into zukey server issue and will keep posted with the status.
  16. We are aware of the network issues currently located at DC1. Our NOC team is looking into it at the moment and we will keep posted with the updates. Sorry for the inconvenience and thank you for your patience in the meantime!
  17. The migration process has been completed. All accounts have along with all associated data is transferred successfully. We have verified that websites are running fine from new server. If you notice any issues please contact us via https://my.totalchoicehosting.com/login
  18. Yes I noticed it was missing so I had to enable it for you. Let us know how it goes or if there's anything else we can assist you with.
  19. Fantastico has been replaced with Softaculous long time ago. You can use "Softaculous" now to install wordpress via cPanel. Please login to cPanel and click on "Softaculous Apps Installer" link under 'Software' section. I am sending a screenshot for reference. If you need any further assistance please submit a support ticket via this link.
  20. We are working on accounts restore. It has been 80% complete so far. We will keep posted with the status. Thank you for your patience in the meantime!
  21. Yes that link will help to get more information about the interface and its functions. Let us know if you need anything from server side. You can reach us the helpdesk link I have sent above or use Live chat support here.
  22. I believe you can use a calendar option provided in both webmail clients Horde and Roundcube. Note cPanel also provide option to setup one via its main interface in cPanel > "Calendars and Contacts" section. You can refer to this link for more information or submit a support ticket here with all required information.
  23. It was the same process running in the background you were trying to run. I will have to check it. Please submit a support ticket with all information about your server/account at - https://support.totalchoicehosting.com/
  24. Sorry for the inconvenience but I would still suggest you trying our live chat support option. Live chat support button can be found on all pages on our website as well as on that direct link I sent. I have also sent all information about your issue via ticket #WSY-554-87291.
  25. Yes IRC isn't available now but you can always contact us via our support help desk at https://support.totalchoicehosting.com/ or using Live Chat Support at https://totalchoicehosting.com/livechat . Both of these channels are available 24x7. I will check your site and will submit a ticket for you.
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