jwbowden Posted December 8, 2008 Share Posted December 8, 2008 Today I found an open source web stats app I wanted to test. I had everything I needed except for a PHP MySql extension (PDO_MySQL). Thinking I'd get a "No can do" back I thought I'd ask - just in case. Well, much to my surprise this is the response i got from TCH's Level 2 support: This requires apache to be recompiled, I am scheduling this to the service interval of 12am - 6am EST when the loads on the server is at its minimum. I will update you once this is done. Very cool - and I'm just a minor-league $4/month customer. TCH is the best - period. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted December 8, 2008 Share Posted December 8, 2008 See, all you have to do is ask. Glad they are able to accommodate you. Quote Link to comment Share on other sites More sharing options...
Bunni Posted December 8, 2008 Share Posted December 8, 2008 You're right, John. TCH is the best. That's why we're here. The techs work hard to keep us all happy and they do a great job. After 5 satisfied years here I can't imagine hosting anywhere else. The service, the people, are second to none. If you're happy, TCH is happy. Thanks for your post, John. Too often the good goes without recognition. We love to hear from happy customers. Quote Link to comment Share on other sites More sharing options...
Head Guru Posted December 8, 2008 Share Posted December 8, 2008 Thank you John. We really do try our best to make everyone happy here at TCH. Happy Holidays! Quote Link to comment Share on other sites More sharing options...
natas Posted December 11, 2008 Share Posted December 11, 2008 Today I found an open source web stats app I wanted to test. I had everything I needed except for a PHP MySql extension (PDO_MySQL). Thinking I'd get a "No can do" back I thought I'd ask - just in case. Well, much to my surprise this is the response i got from TCH's Level 2 support: This requires apache to be recompiled, I am scheduling this to the service interval of 12am - 6am EST when the loads on the server is at its minimum. I will update you once this is done. Very cool - and I'm just a minor-league $4/month customer. TCH is the best - period. Yes, I was suckered in on Media Temple's very modern look, and also the talk about their proprietary "Grid Service" I am glad to be back here at TCH. Media Temple was so slow... I have been back with TCH for three weeks, they are flawless and fast! Hope to stay and build my blogs here at TCH! Quote Link to comment Share on other sites More sharing options...
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