nkycomputers Posted February 25, 2006 Posted February 25, 2006 Let me start by expressing my appreciation for these forums. They have got me out of several jams. If anyone can answer this question I would greatly appreciate it. Unfortunately it is about another hosting company. I have built a website and it works 100% on my TotalChoice hosted page. I transfer it to this other host and I get the error message in the description. I know what you are thinking and I have argued strongly for this client to move to my hosting. I even offered to just refer them directly so they didn't think I was trying to make money off of them. I just want the site over here. Needless to say it doesn't look like that is going to happen. I just want to see if it isn't something that I am doing wrong. I am not doing anything different than I would usually do and it just won't seem to load. I use PHP includes. I also change the mime type with the .htaccess from php to html. If I type in a plain html page with no includes the page appears to work. However if I make an index.html page the url will not work it gives the above error message. Thanks for everything Quote
TCH-Rob Posted February 25, 2006 Posted February 25, 2006 "application/x-httpd-php" That is all the error says? Is there more text to it? Quote
TCH-Bruce Posted February 25, 2006 Posted February 25, 2006 If you have access to edit to the .htaccess file on the other site add the following line to it. >AddType application/x-httpd-php .htm .html That should eliminate the error. Quote
nkycomputers Posted February 25, 2006 Author Posted February 25, 2006 Thanks for the replies. That is what I have in my .htaccess file. I am not a novice at this. I host 6 other sites on Total choice currently and use the same structure on all of them. I can also provide the info.php printout if anyone is interested and/or knows how to make sense of it. That is the prompt I get when I try to access the site. Thanks again for any help. It is greatly appreciated. Quote
TCH-JimE Posted February 25, 2006 Posted February 25, 2006 Hello, First off, create a simple index.php page and see if that can be displayed, and also a simple index.html page. This then would exclude any simple errors. Having had a quick search on the internet, try this: AddType x-httpd-php .php .htm .htm (notice it doesn't have the 'application/' in it.) Unfortuantley most fixes involve editing the httpd file which you wont have access too. Also is the new host running apache or running php off a windows server? Jimuni Quote
nkycomputers Posted February 25, 2006 Author Posted February 25, 2006 (edited) Hello, First off, create a simple index.php page and see if that can be displayed, and also a simple index.html page. This then would exclude any simple errors. ***Index.php displays not correctly with css but does display. No lucky with index.html*** Having had a quick search on the internet, try this:Unfortuantley most fixes involve editing the httpd file which you wont have access too. ***changing .htaccess didn't change anything.*** Also is the new host running apache or running php off a windows server? ***System Linux obsession.trivergent.net 2.2.16 #1 Tue Aug 8 05:01:09 EDT 2000 i686 unknown Build Date Jan 4 2001 Configure Command './configure' '--with-mysql=/usr/local' '--enable-discard-path' '--with-ttf=/usr/local' '--disable-debug' '--enable-inline-optimizations' '--with-xml' Server API CGI Virtual Directory Support disabled Configuration File (php.ini) Path /usr/local/lib ZEND_DEBUG disabled Thread Safety disabled*** Jimuni Edited February 25, 2006 by nkycomputers Quote
TCH-Andy Posted February 25, 2006 Posted February 25, 2006 can you list the full contents of the .htaccess file ? Quote
nkycomputers Posted February 25, 2006 Author Posted February 25, 2006 can you list the full contents of the .htaccess file ? The content of my .htaccess file is: AddType application/x-httpd-php .php .html Quote
nkycomputers Posted February 25, 2006 Author Posted February 25, 2006 (edited) Ok PHP is working because when I load a script called info.php (the common way to check server info) I can see output. And if I type in the address bar www.url.com/index.php....the page comes up. Is it possible the server is running php but no html....It just doesn't make sense. p.s. I also made a test.html file if I type it in directly it doesn't work but it did yesterday. WTF......Everyone send MOJO to my client to get him to switch to Total Choice. p.p.s. I am going to post something in the reseller section about this as well because this would not even be a problem if I could just get them to switch. The guy is really hard to get ahold of and is an old school programmer so it is hard to tell him anything other than what he wants to believe. Sorry ranting now. Anybody have any ideas on how to close the deal? Thanks Again Edited February 25, 2006 by nkycomputers Quote
TCH-JimE Posted February 25, 2006 Posted February 25, 2006 Hello, Hmm, sounds like you should be talking to the tech department of the hoster in question, something seems seriously wrong. The fact the index.html can not display which is the most simple page that any web server can display is a worrying fact. Not knowing the client its hard to tell you how to close the deal, however, it should be pretty clear, put the pages on his not working server, put the same on an account here at TCH (put them in a sub folder of a working account just for a temp) and show him the two links. The result should be pretty easy to see. Also, point out the excellant customer service, low cost, top notch support and the fact you host many other clients here at TCH (I assume this from your first post) Jimuni P.S. Just for curosity sake, i would like to see the info.php for nothing other then to see what they have. Quote
nkycomputers Posted February 25, 2006 Author Posted February 25, 2006 P.S. Just for curosity sake, i would like to see the info.php for nothing other then to see what they have. I agree... I am going to get ahold of tech support somehow next week. It isn't easy like here at Total Choice. I do appreciate the help though. If they can't get it fixed I am either going to tell the guy to switch or find another person to help them. I have it completely operational on a TCH account and it just goes to show how good TCH really is. I agree with the method of convincing him and have already shown him this. What he thinks is I just want to trick him into going through my hosting. This is obsurd because he was going to go through GoDaddy and I said that would be fine as they do run the proper software, not that I wanted him to. Anyway for giggles here is the output of info.php..... PHP Version 4.0.4 System Linux obsession.trivergent.net 2.2.16 #1 Tue Aug 8 05:01:09 EDT 2000 i686 unknown Build Date Jan 4 2001 Configure Command './configure' '--with-mysql=/usr/local' '--enable-discard-path' '--with-ttf=/usr/local' '--disable-debug' '--enable-inline-optimizations' '--with-xml' Server API CGI Virtual Directory Support disabled Configuration File (php.ini) Path /usr/local/lib ZEND_DEBUG disabled Thread Safety disabled Zend logo This program makes use of the Zend scripting language engine: Zend Engine v1.0.3, Copyright © 1998-2000 Zend Technologies PHP 4.0 Credits Configuration PHP Core Directive Local Value Master Value allow_call_time_pass_reference Off Off allow_url_fopen 1 1 arg_separator & & asp_tags On On auto_append_file no value no value auto_prepend_file no value no value browscap no value no value default_charset no value no value default_mimetype text/html text/html define_syslog_variables Off Off disable_functions no value no value display_errors On On display_startup_errors Off Off doc_root no value no value enable_dl On On error_append_string Off Off error_log no value no value error_prepend_string Off Off error_reporting 2039 2039 expose_php On On extension_dir ./ ./ file_uploads 1 1 gpc_order GPC GPC highlight.bg #FFFFFF #FFFFFF highlight.comment #FF8000 #FF8000 highlight.default #0000BB #0000BB highlight.html #000000 #000000 highlight.keyword #007700 #007700 highlight.string #DD0000 #DD0000 html_errors On On ignore_user_abort Off Off implicit_flush Off Off include_path /private:. /private:. log_errors Off Off magic_quotes_gpc On On magic_quotes_runtime Off Off magic_quotes_sybase Off Off max_execution_time 30 30 open_basedir no value no value output_buffering Off Off output_handler no value no value post_max_size 8M 8M precision 14 14 register_argc_argv On On register_globals On On safe_mode Off Off safe_mode_exec_dir 1 1 sendmail_from no value no value sendmail_path /usr/lib/sendmail -t /usr/lib/sendmail -t short_open_tag On On SMTP localhost localhost sql.safe_mode Off Off track_errors Off Off upload_max_filesize 2097152 2097152 upload_tmp_dir no value no value user_dir no value no value variables_order EGPCS EGPCS y2k_compliance Off Off xml XML Support active standard Regex Library Bundled library enabled Dynamic Library Support enabled Path to sendmail /usr/lib/sendmail -t Directive Local Value Master Value assert.active 1 1 assert.bail 0 0 assert.callback no value no value assert.quiet_eval 0 0 assert.warning 1 1 safe_mode_allowed_env_vars PHP_ PHP_ safe_mode_protected_env_vars LD_LIBRARY_PATH LD_LIBRARY_PATH session.use_trans_sid 1 1 session Session Support enabled Directive Local Value Master Value session.auto_start Off Off session.cache_expire 180 180 session.cache_limiter nocache nocache session.cookie_domain no value no value session.cookie_lifetime 0 0 session.cookie_path / / session.cookie_secure Off Off session.entropy_file no value no value session.entropy_length 0 0 session.gc_maxlifetime 1440 1440 session.gc_probability 1 1 session.name PHPSESSID PHPSESSID session.referer_check no value no value session.save_handler files files session.save_path /tmp /tmp session.serialize_handler php php session.use_cookies On On posix Revision $Revision: 1.27 $ pcre PCRE (Perl Compatible Regular Expressions) Support enabled PCRE Library Version 3.1 09-Feb-2000 mysql MySQL Support enabled Active Persistent Links 0 Active Links 0 Client API version 3.22.30 MYSQL_INCLUDE MYSQL_LFLAGS MYSQL_LIBS Directive Local Value Master Value mysql.allow_persistent On On mysql.default_host no value no value mysql.default_password no value no value mysql.default_port no value no value mysql.default_socket no value no value mysql.default_user no value no value mysql.max_links Unlimited Unlimited mysql.max_persistent Unlimited Unlimited Additional Modules Environment Variable Value PATH /usr/local/bin:/usr/bin:/bin DOCUMENT_ROOT /html SCRIPT_FILENAME /html/info.php HTTP_ACCEPT text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 HTTP_ACCEPT_CHARSET ISO-8859-1,utf-8;q=0.7,*;q=0.7 HTTP_ACCEPT_ENCODING gzip,deflate HTTP_ACCEPT_LANGUAGE en-us,en;q=0.5 HTTP_CONNECTION keep-alive HTTP_HOST xxxxxxxx.us.temp.xxxx.net HTTP_KEEP_ALIVE 300 HTTP_USER_AGENT Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1 REMOTE_ADDR xx.xx.xx.xx REMOTE_HOST cn-esr1-xx-xx-xx-xx.xxxx.net REMOTE_PORT 3234 SERVER_ADDR xx.xx.xx.xx SERVER_ADMIN webmaster@xxxxxxx.us SERVER_NAME www.xxxxxxxx.us SERVER_PORT 80 SERVER_SOFTWARE Apache/1.3.27 GATEWAY_INTERFACE CGI/1.1 SERVER_PROTOCOL HTTP/1.1 REQUEST_METHOD GET QUERY_STRING REQUEST_URI /info.php SCRIPT_NAME /info.php PHP Variables Variable Value PHP_SELF /info.php HTTP_SERVER_VARS["PATH"] /usr/local/bin:/usr/bin:/bin HTTP_SERVER_VARS["DOCUMENT_ROOT"] /html HTTP_SERVER_VARS["SCRIPT_FILENAME"] /html/info.php HTTP_SERVER_VARS["HTTP_ACCEPT"] text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 HTTP_SERVER_VARS["HTTP_ACCEPT_CHARSET"] ISO-8859-1,utf-8;q=0.7,*;q=0.7 HTTP_SERVER_VARS["HTTP_ACCEPT_ENCODING"] gzip,deflate HTTP_SERVER_VARS["HTTP_ACCEPT_LANGUAGE"] en-us,en;q=0.5 HTTP_SERVER_VARS["HTTP_CONNECTION"] keep-alive HTTP_SERVER_VARS["HTTP_HOST"] xxxxxxxx.us.temp.xxxxx.net HTTP_SERVER_VARS["HTTP_KEEP_ALIVE"] 300 HTTP_SERVER_VARS["HTTP_USER_AGENT"] Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1 HTTP_SERVER_VARS["REMOTE_ADDR"] xx.xx.xx.xx HTTP_SERVER_VARS["REMOTE_HOST"] cn-esr1-xx-xx-xx-xx.xxx.net HTTP_SERVER_VARS["REMOTE_PORT"] 3234 HTTP_SERVER_VARS["SERVER_ADDR"] xx.xx.xx.xx HTTP_SERVER_VARS["SERVER_ADMIN"] webmaster@xxxxxx.us HTTP_SERVER_VARS["SERVER_NAME"] www.xxxxxxxx.us HTTP_SERVER_VARS["SERVER_PORT"] 80 HTTP_SERVER_VARS["SERVER_SOFTWARE"] Apache/1.3.27 HTTP_SERVER_VARS["GATEWAY_INTERFACE"] CGI/1.1 HTTP_SERVER_VARS["SERVER_PROTOCOL"] HTTP/1.1 HTTP_SERVER_VARS["REQUEST_METHOD"] GET HTTP_SERVER_VARS["QUERY_STRING"] HTTP_SERVER_VARS["REQUEST_URI"] /info.php HTTP_SERVER_VARS["SCRIPT_NAME"] /info.php HTTP_SERVER_VARS["PHP_SELF"] /info.php HTTP_SERVER_VARS["argv"] Array ( ) HTTP_SERVER_VARS["argc"] 0 HTTP_ENV_VARS["PATH"] /usr/local/bin:/usr/bin:/bin HTTP_ENV_VARS["DOCUMENT_ROOT"] /html HTTP_ENV_VARS["SCRIPT_FILENAME"] /html/info.php HTTP_ENV_VARS["HTTP_ACCEPT"] text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 HTTP_ENV_VARS["HTTP_ACCEPT_CHARSET"] ISO-8859-1,utf-8;q=0.7,*;q=0.7 HTTP_ENV_VARS["HTTP_ACCEPT_ENCODING"] gzip,deflate HTTP_ENV_VARS["HTTP_ACCEPT_LANGUAGE"] en-us,en;q=0.5 HTTP_ENV_VARS["HTTP_CONNECTION"] keep-alive HTTP_ENV_VARS["HTTP_HOST"] xxxxxxxxxx.us.temp.xxxxx.net HTTP_ENV_VARS["HTTP_KEEP_ALIVE"] 300 HTTP_ENV_VARS["HTTP_USER_AGENT"] Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1 HTTP_ENV_VARS["REMOTE_ADDR"] xx.xx.xx.xx HTTP_ENV_VARS["REMOTE_HOST"] cn-esr1-xx-xx-xx-xx.xxxxx.net HTTP_ENV_VARS["REMOTE_PORT"] 3234 HTTP_ENV_VARS["SERVER_ADDR"] xx.xx.xx.xx HTTP_ENV_VARS["SERVER_ADMIN"] webmaster@xxxxxx.us HTTP_ENV_VARS["SERVER_NAME"] www.xxxxx.us HTTP_ENV_VARS["SERVER_PORT"] 80 HTTP_ENV_VARS["SERVER_SOFTWARE"] Apache/1.3.27 HTTP_ENV_VARS["GATEWAY_INTERFACE"] CGI/1.1 HTTP_ENV_VARS["SERVER_PROTOCOL"] HTTP/1.1 HTTP_ENV_VARS["REQUEST_METHOD"] GET HTTP_ENV_VARS["QUERY_STRING"] HTTP_ENV_VARS["REQUEST_URI"] /info.php HTTP_ENV_VARS["SCRIPT_NAME"] /info.php PHP License This program is free software; you can redistribute it and/or modify it under the terms of the PHP License as published by the PHP Group and included in the distribution in the file: LICENSE This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. If you did not receive a copy of the PHP license, or have any questions about PHP licensing, please contact license@php.net. Edit: TCH-Bruce - removed domain name from post at users request Quote
TCH-JimE Posted February 25, 2006 Posted February 25, 2006 (edited) Hello, Hmmm, its not an true apache server and it seems to be missing quite a bit. Suggest you point out this too, between your version and the version found on TCH Good Luck! Jimuni Edited February 25, 2006 by Jimuni Quote
TCH-Bruce Posted February 25, 2006 Posted February 25, 2006 Not apache server? SERVER_SOFTWARE Apache/1.3.27 Quote
nkycomputers Posted March 1, 2006 Author Posted March 1, 2006 If anyone is still interested I have some updates. Still doesn't work but were heading in the right direction. If anyone takes note to the day I started this thread....I still have yet to here from the other companies support department about my "help desk" ticket. Here is what I know now. 1. When I load my .htaccess it breaks the whole site. 2. Without the .htaccess file I can get the .html pages to work, however the php includes on the pages show up when I view the source. So somehow the server is not recognizing the php code. 3. This is what is interesting though if I make a page and call it index.php it works fine with the includes. Anybody have any ideas? Thanks Quote
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