4MRM Posted May 13, 2003 Posted May 13, 2003 I am new to the web site hosting game. My previous sites were with those "free" hosting services (tripod, geocities). My problem is this. I uploaded files to add a phpBB forum on my web site. When I go to the install page, I don't know what information it's asking for when it asks for Database Server Name, Your Database Name, Database User Name, etc. What exactly is all of that and how can I find it out? Quote
Twisted Posted May 13, 2003 Posted May 13, 2003 You gotta login to your control panel and then create a database, user, and password for the database. Then you need to put all that info on that install page to proceed. Quote
TCH-Rick Posted May 13, 2003 Posted May 13, 2003 You can install PhpBB directly from the cPanel by selecting Bulletin Board under the CGI Scripts section. It will do most of the work for you. If you want to install manually, you have to set up a MySQL database and user then use that information in the configure options. The easiest route to play with it is to use the CPanel option. Quote
TCH-Rick Posted May 14, 2003 Posted May 14, 2003 Submit a Help Desk ticket and we will look into why you can't log into you cPanel. If you have forgotten the password let us know and we can reset it. Quote
4MRM Posted May 14, 2003 Author Posted May 14, 2003 There is part of the problem. To submit a help desk ticket, it asks for cPanel username and password. I don't know which information is my username and password. I used what was emailed to me when my account was activated. But it says that is not the correct name and/or password. As I said, I am totally lost. Quote
TCH-JimE Posted May 14, 2003 Posted May 14, 2003 (edited) 4rmr, Could you please PM Rick and Myself with your cpanel and password. We can then start a help ticket for you Jim Edited May 14, 2003 by Jimuni Quote
4MRM Posted May 14, 2003 Author Posted May 14, 2003 I was able to send a ticket and already received a reply. And it worked. Thanks for everyone's help. The hang up was getting on a server that would connect. Quote
TCH-JimE Posted May 14, 2003 Posted May 14, 2003 Hi, Glad its all worked, hope my reply was ok! Jim Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.