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Posted (edited)

Hi,

I've registered with TCH on Tuesday and published my site yesterday(Wednesday). A couple of hours ago, it showed up, but just an "Index of" with "parent directory".."images"...etc.

Did I do anything wrong ?

Or I need more time for the website to show up ?

 

Thank you!

 

sorry...here is the site: www.uniquedesignsbyella.com

Edited by elzee
Posted

Where did you publish your site too? It isn't in your domain space. What did you use to publish?

 

What you are seeing when you go to your domain is the default account that was set up when you purchased.

Posted

It does not look like the site published correctly. There are no files uploaded at all to the account. I looked in the public_html folder and in the root folder and saw no files.

Posted (edited)

I tried to publish and I'm probably doing something wrong...

 

Here is what I enter into the FTP portion of my website building software:

 

1. Remote Publish Directory: http://www.uniquedesignsbyella.com

 

2. FTP Login Name:

Host Name - http://www.totalchoicehosting.com

(or IP - was in the welcome email)

 

3. User name and Password - was in the welcome email, but I changed the password right away.

 

4. Remote Port - 21 ( it was already there )

 

The error says that something wrong with the password or name...couldn't connect...

 

Something else: when I click "Browse" under "Remote Publish Directory" I get this:

 

"FTP connection error: unable to connect to: "http://www.totalchoicehosting.com"

Please make sure the host,user name,password and port are correct.

Last Error: The password was not allowed "

 

Thanks!

 

Something is not right ? :-)

Edited by elzee
Posted
Your "host name" is your domain, not your literal host's name.

 

 

Thank you Marie,

 

I tried and got an error: "unable to set directory to www.uniquedesignsbyella.com"

 

So, I put my domain in both: "Remote Publish Directory" and under "Host Name" ?

 

is it correct ?

 

maybe something wrong with the password...

Posted (edited)

Remote Publishing Directory would be something like "public_html", I expect.

Edited by marie b.
Posted

Hi elzee,

 

It should go as follows:

 

1. Remote Publish Directory: public_html

 

2. Host Name: uniquedesignsbyella.com

 

3. User name: Your user name

Password : Your password

 

4. Remote Port - 21 ( it was already there )

 

That should do it :D

 

HTH, Tom

Posted

Appreciate your help tomowa and marie b. !

 

Unfortunately it didn't work.

I do get a message that all files were transfered correctly.

But right in the beginning, 3 seconds after I start the uplod, Microsoft Antispyware pops up asking me if I want to continue blocking the...whatever... so I click "unblock", and then somewhere in the middle Norton Antivirus gave me its own message that a worm was detected...;-).... they are trying to "help" me...;-)

I guess , they both might be a reason ?

I'll try again now, with both OFF.

Posted
so I click "unblock", and then somewhere in the middle Norton Antivirus gave me its own message that a worm was detected...

Are you sure that all files you are trying to transfer are clean?

 

I have norton and no matter how I try transfer a file to my account, norton has never complained.

 

Try to scan your files before you try transferring.

Posted

I would second Thomas' suggestion...make sure your computer is clean first. Norton (and even Micro$oft Antispyware) shouldn't complain on an FTP session.

Posted

Thanks Thomas,

Again, the transfer was ok, but the site isn't there, just the same "Directory of". And I scanned with Norton, nothing detected.

 

Maybe something wrong in the "Profile" :

Profile Name: Default

Export Destination: My Webhost(FTP)

 

I guess the password was ok, since I changed it right after I received the welcome email.

Posted

I went to their site and tried to find a solution, but found nothing, so please publish a screenshot and we´ll take a look, but leave out the username & password. :huh:

Posted

I downloaded the trial version and published on of the template sites to a test account. If you go to the FTP tab when you go to publish then you should enter the following:

 

Remote Publish directory should be /public_html

Host Name should be uniquedesignsbyella.com

User Name should be your CPanel username

Password should be your CPanel password

Make sure the Passive Mode box is checked.

 

That is pretty much it. It looks like the data published but it published to a public_html folder created in your public_html program.

 

One thing you can do is fill out the FTP connection information and click on the Browse button net to the Remote Publish Directory and navigate to the correct folder (public_html or www).

Posted (edited)

:huh: I want to express my gratitude to all you good people for helping me with this stupid problem. :thumbup:

TCH is The Best!!!!!!!!!!!!!!! :P

:tchrocks:

Edited by elzee
Posted

"...treasure your pets..."

is it your own proverb ?

Very very very SO SO :blush: true!!!!

 

I just noticed it. I have my own little shihtsu called Gizmo. You know what, he is not a pet for me , he is my little baby ;)

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