Accessing Emails

[preemptivekarma]

I see lots of stuff on configuring POP emails and some stuff on who likes which webmail client... but, none of it seems to address what I'm looking for. So, let me start from the beginning.

 

We just moved our domain over from 0catch.com where we didn't have Cpanel and so this whole Cpanel thing is new and somewhat foreign.

 

Our old domain host's interface system also allowed us to create either POP3 or webmail addresses for our domain name. The way it worked was that I basically assigned a username and plugged in a password for that username in a single email input folder. Then we consistently went with the webmail instead of following thru and setting up the POP3 since it was just easier to do it that way. The username and password which I input would work in the webmail system and each of us was able to have our own individual email accounts via the webmail client.

 

We come over here and all of our emails are getting dumped into one generic webmail account. The other day I figured I'd try to emulate the way it worked with our old host and added two new users via the email icon on Cpanel. It seems that since then neither of us has received any new emails. But, when I open up any of the three offered webmail clients, I don't see any way of configuring them to distinguish between our two individual email addresses.

 

So... we're now not getting any emails and we still don't have access to the individual email accounts which loads of folks use to reach us.

 

Can I set it up so that the two of us can continue to use our individual email addresses and access it thru Horde, for example? If so... how do I do it??? Or are we stuck with the one generic account and my needing to go back and undo my attempt to distinguish the two accounts via the email set up?

 

Regards,

Kevin

[TCH-BillH]

Hi Kevin,

 

You can access webmail this way: www.your-tch-domain-name.com/webmail/

 

Your ID will be your complete e-mail address (i.e. you@your-tch-domain-name.com) and your password will be what you specified.

 

This will get you in pretty quickly.

 

See if you can get this far, and then you can always move on from there.

 

Welcome to our family Kevin!

[TCH-Bruce]

Welcome to the forums Kevin!

 

If you try what Bill suggests that should get you going.

[stevevan]

Welcome to the forums! If you have any other questions, don't hesitate to ask your new "family".

[TweezerMan]

Welcome to the forums, Kevin!

[bellringr]

I think I know what the confusion is. First of all, the suggestion above is the fastest way to access your webmail.

 

But if you're already in cpanel and want to access it, don't go to Webmail - go to Manage Accounts. If you go to Webmail, it doesn't give you the option to choose which account you want to view. This puzzled me at first too.

[TCH-Don]

Welcome to the forums Kevin

[preemptivekarma]

I just did a dryrun on both methods and both worked perfectly. Obviously the first way is much faster and easier. But, it's nice to know that there's more than one way to do it.

 

Thanks for the warm welcomes and the timely advice.

 

BTW, the only good thing I can say about our former host was that they were familiar. TCH came very highly recommended as a Movable Type-friendly host. And everything I've seen to date testifies that the recommendations were on the money. Whereas our old host, 0catch.com, was decidedly unfriendly to MT.

 

The icing thus far has been that we've got a comparable hosting plan with TCH which is costing us roughly 1/3 of what 0catch.com was charging. 1/3 the cost for better, vastly more capable hosting! What red-blooded American capitalist pig wouldn't love that? LOL I know I sure do.

[TCH-Thomas]

Welcome to the forum, Kevin.

[abinidi]

I would add to this conversation a little comment about POP3 access with TCH. It sounds like at your old host you had to configure the account manually on the back end in order for it to function with POP3.

 

With TCH, when you create a webmail account, that account is enabled for POP3 automatically without you having to do anything else on the back end.

 

You can just configure your POP client (remember that your username is username+yourDomain.ext -- ie if your mailbox is Admin and your domain is domain.net, then your username is Admin+domain.net; and your server would be mail.domain.net). That's all there is too it.

 

Hope you enjoy TCH. It's by far the best hosting company I've ever hear of!!

[quinbus]

All,

 

I'm in the process of setting up POP3 access from Outlook. All the settings have been established in Outlook and a test message successfully generated.

 

I can *receive* messages via Outlook from my TCH address (when I send a message to bill@crystalcleanwindows.com from the e-mail address supplied by my ISP--ccwindows@swbell.net--the message almost instantaneously hits Outlook).

 

BUT

 

When I attempt to send a message FROM bill@crystalcleanwindows.com back to ccwindows@swbell.net, the messages aren't coming thru.

 

Interestingly, when I go over and attempt to send a message directly from bill@crystalcleanwindows.com using webmail to the swbell.net address, the message never makes it either (at least it's been 30 minutes and the message hasn't made it yet).

 

So I'm thinking somehow I've got outgoing TCH messages going into a black hole somewhere? Or the queue on my incoming swbell.net e-mail server is just slow? Maybe I should just be patient?

 

Any guidance would be helpful...

 

Bill McDonald

Crystal Clean Windows

[TCH-Bruce]

I'd wait a bit and see if they appear if you are not getting any errors when sending.