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  1. I've got about 4 email accounts set up on my domain and autoresponders set for a couple. These worked fine for many months but I've just noticed that they've stopped working. Don't know when they stopped since traffic on these two accounts is very low. I just happened to notice this morning. I also have forwarders set up on these two as well. The forwarded message comes to me almost instantaneously, but I've never gotten an autoresponse back to the account that sent the original email. I've checked spam filters on my test end (yahoo domain) but can't find any indication that the auto responses were generated. Any suggestions as to what I'm missing here? Any technical reason that these may have stopped working? McDjr
  2. All, I'm in the process of setting up POP3 access from Outlook. All the settings have been established in Outlook and a test message successfully generated. I can *receive* messages via Outlook from my TCH address (when I send a message to bill@crystalcleanwindows.com from the e-mail address supplied by my ISP--ccwindows@swbell.net--the message almost instantaneously hits Outlook). BUT When I attempt to send a message FROM bill@crystalcleanwindows.com back to ccwindows@swbell.net, the messages aren't coming thru. Interestingly, when I go over and attempt to send a message directly from bill@crystalcleanwindows.com using webmail to the swbell.net address, the message never makes it either (at least it's been 30 minutes and the message hasn't made it yet). So I'm thinking somehow I've got outgoing TCH messages going into a black hole somewhere? Or the queue on my incoming swbell.net e-mail server is just slow? Maybe I should just be patient? Any guidance would be helpful... Bill McDonald Crystal Clean Windows
  3. I'm currently experiencing problems remotely checking TCH domain e-mail via my desktop e-mail program (Outlook). I keeping getting errors that mail.crystalcleanwindows.com isn't reachable. This has always been a sort of kludgey thing--sometimes it works and sometimes it doesn't. Lately it's more often not working. Has something changed? McDjr
  4. I just got the following notice from TCH for a message I didn't send. Unlike most bounced "warning" messages, this one looks legit. What's the deal? Message text follows: This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on server78.totalchoicehosting.com. The message identifier is: 1BugKm-0006WI-Dz The subject of the message is: Re: Seven Day Cruise for Two with Any Closed Loan! The date of the message is: Tue, 10 Aug 2004 19:47:12 -0400 The address to which the message has not yet been delivered is: downs@i-mailnet.com Delay reason: Remote host i-mailnet.com [] closed connection in response to initial connection No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you.
  5. Likewise, I'm agreeing with danceswithscissors. The second domain (shorter name, thus lower publishing costs in the classified ads!) is pushing traffic and even masks the address. And, unlike my *previous* host, it didn't take a hundred messages asking them for a simple acknowledgement of the first request. It was painless! What a wonderful service you're providing! (Course, to a starving man, even a bowl of tofu would look good! Thanks again. Q! :Dance
  6. Ooops. No need to waste your time here. I just did a search for the term of art called fowarding and have a plate full of information to digest. Next time maybe I'll do my homework *before* asking the teacher! Sorry for the noise. Q!
  7. Thanks Rob. Will do. BTW, for my own education, what *is* forwarding. I've been accused of being forward if that's any help Q!
  8. Based on this thread, I purchased a domain and intended to point it to my existing TCH hosted site. When I submitted a ticket I was told to purchase forwarding credits for 19.95 per year. Is forwarding something different than what we're talking about here? Why is forwarding so expensive? 19.95 per year on top of the annual fee to purchase a domain? Thanks! Q!
  9. Thanks, Rob. My ISP uses a spam filter, so I'll be on the look out for a message that might have fallen out... Who will this message be from? My old "registration service provider" (URBAN-ISP) or the official registrar authorized by interNIC and listed in whois (ONLINENIC, INC)? Q!
  10. But who am I waiting on? The actual registrar or the registrar agent? The registrar, as I understand it, is fairly high up in the food chain and has more to lose by not being responsive. The registrar agent (the host supplier) is dying anyway and may not give a rat about fixing anything (which could mean that he elects not to do anything, leaving me to hold the bag). Regardless of which it is, is there a process to follow if the record owner is unresponsive? Or do I just have to eat the print advertising (cards, letterhead, magnetics, etc) that has my domain name on it and start all over? Q!
  11. I'm currently waiting for a transfer of a domain name from my previous registrar to TCH. The current registrar agent is in the process of melting down (my webpage is completely dark--DNS isn't resolving at all) and I'm wondering if the fact the host service provider is dying will affect how long it will take to move the domain so I can get back on the air. What actually happens when a domain name transfer is requested? Is it the *agent* that has to approve the request or the actual registrar licensed by the interNIC? What happens if the agent is unresponsive? Is there any way to override a slovenly response? Some sort of appeal procedure? Just trying to figure out how much longer I've got to put up with a dead web page. It's really the pits to pay to create market demand and then have customers get the "Cannot find server or DNS error" page. Q!
  12. I'm moving over from a (failing) host which is also running Cpanel 8. Can I just make a backup of the existing site and then restore on the TCH site as a quick way of setting up the new website? I'm hoping to save some steps regarding redirects, autoresponders and e-mail accounts in addition to web pages and associated image files. Thanks in advance. Q!
  13. Perhaps my vocabulary was faulty. I guess what I'm asking if it just part of this business to expect that your website could just be off-the-air for days at a time. What does it mean when you say "they are dealt with when the occur?" Thanks for the quick response. Q!
  14. My current host (Urban-ISP) just announced that they may have to close their doors due to continuing DOS attacks that have taken out their mail and most server access. They have purchased floodgard as a stopgap measure but my business site is still dark. Browsing your site suggests a certain seriousness that seems lacking at my current provider, but would appreciate your assurances that DOS attacks have been planned for at TCH and mechanisms are in place to deal with the problem should it arise (God forbid). Q!
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