Some Pre-sales Questions Before I Sign Up

[rarpsl]

Before I sign up, I have a few questions:

 

1) From what is being said here, I get the impression that "Parking" is basically defining an alias for the base domain. Does that mean if I define my base domain as A and park B over it, that I get the same result no matter which I use? If I use B, does the Web Server see A or B in the URL?

 

2) Do you support a "Catch-All" email account that gets all the messages for which there is no defined POP account?

 

3) Assuming that I park Domain B over Domain A and send a message to userid@B does it end up in the userid@A mailbox, or unlike Web Sites, are there separate mailboxes foe each domain?

 

4) If at a later date I want to make B my base and park a over it, can this be done?

 

5) By paying for a 2nd hosting account, can I unPark B to make it a separate domain?

 

6) Do your SMTP Servers support SMTP AUTH and PORT 587 (The Mail Submission Agent) in addition to the standard PORT 25 (Mail TRANSMISSION Agent).

 

7) I plant to transfer at least one domain. Can I populate the Site BEFORE I point the Name Servers at you so I have uninterrupted service while the new DNS records propagate and the old cached ones expire?

 

Thanks.

[TCH-Rob]

1) From what is being said here, I get the impression that "Parking" is basically defining an alias for the base domain. Does that mean if I define my base domain as A and park B over it, that I get the same result no matter which I use? If I use B, does the Web Server see A or B in the URL?

 

You get to the same place but it will show a or b in the address bar depending on what you type (if I remember correctly).

 

2) Do you support a "Catch-All" email account that gets all the messages for which there is no defined POP account?

 

Yes

 

3) Assuming that I park Domain B over Domain A and send a message to userid@B does it end up in the userid@A mailbox, or unlike Web Sites, are there separate mailboxes foe each domain?

 

Each domain gets its own mailboxes

 

4) If at a later date I want to make B my base and park a over it, can this be done?

 

Submit a help-desk ticket and it shall be done.

 

5) By paying for a 2nd hosting account, can I unPark B to make it a separate domain?

 

Sure can

 

6) Do your SMTP Servers support SMTP AUTH and PORT 587 (The Mail Submission Agent) in addition to the standard PORT 25 (Mail TRANSMISSION Agent).

 

 

I cant answer that, I will need a tech for this one

 

7) I plant to transfer at least one domain. Can I populate the Site BEFORE I point the Name Servers at you so I have uninterrupted service while the new DNS records propagate and the old cached ones expire?

 

Please do.

Edited May 24, 2004 by TCH-Rob

[natimage]

1) From what is being said here, I get the impression that "Parking" is basically defining an alias for the base domain. Does that mean if I define my base domain as A and park B over it, that I get the same result no matter which I use? If I use B, does the Web Server see A or B in the URL?

 

You get to the same place but it will show a or b in the address bar depending on what you type (if I remember correctly).

 

 

You are correct!

[TCH-Rob]

Thank you Miss Tracy

[natimage]

You're welcome, Mr. Rob!!

 

...good thing your name isn't Ed!!!!!

[rarpsl]

6) Do your SMTP Servers support SMTP AUTH and PORT 587 (The Mail Submission Agent) in addition to the standard PORT 25 (Mail TRANSMISSION Agent).

 

 

I cant answer that, I will need a tech for this one

 

 

 

I guess I'll need to wait for a Tech to see this query and reply

 

One additional question that I just remembered - What version of MySQL are you currently running? Also, do you have privisions for offering a more current version when it becomes available? As an example, assuming that you are offering the current 4.0.x version (either .18 or the just released .20) and I have a need for 4.1.x - do you have the ability to move me to a Server that is running it or offering access to 4.1.x via a seperate TCP/IP port? I ask since I am responcible for a site (which I can not move for political reasons) that is hosted with MySQL 3.23.58 and the Hosting Service has no plans or provision to offer 4.0.x in the near term due to the migration to 4.0.x being "To Hard and Disruptive". Mad!!!

 

Thanks.

[TCH-Thomas]

Mysql: 4.0.18-standard

I believe the techs are upgrading as soon they find a version stable.

[MikeJ]

6) Do your SMTP Servers support SMTP AUTH and PORT 587 (The Mail Submission Agent) in addition to the standard PORT 25 (Mail TRANSMISSION Agent).

Hi. Thought I would put your last question to rest:

 

SMTP Auth is supported.

 

Mail Submission Agent is not.

[rarpsl]

Mysql: 4.0.18-standard

I believe the techs are upgrading as soon they find a version stable.

Thanks. I am not so concerned about a .18 to .20 upgrade as if there was an provision for getting access to 4.1.x as an option (either by using a separate TCP/IP port or being hosted by a Web Server that connects to 4.1.x in lieu of 4.0.x). Since you DO offer 4.0.18 the lack of access to a 4.1.x version is not a deal breaker (ie: I can live with it at present since non of my MySQL Databases currently need 4.1.x-only features). I plan to start my sign-up by the end of the week (probably via a new domain that I'll register followed later by parking my current domain over it).

 

Rock Sign Thumbs Up

[rarpsl]

6) Do your SMTP Servers support SMTP AUTH and PORT 587 (The Mail Submission Agent) in addition to the standard PORT 25 (Mail TRANSMISSION Agent).

Hi. Thought I would put your last question to rest:

 

SMTP Auth is supported.

 

Mail Submission Agent is not.

OK. While lack of support for the standard Port 587 is disappointing (even though I do not actually need it since my on-the-road connectivity provider does not play PORT25 Blocking/Highjacking games like Earthlink and some others do), all I really need is the SMTP AUTH (which you provide).

 

One additional question - Do you have SSL SMTP/POP support? Lack is not a show-stopper - I just have a need for it at times when I'm on the road. :Nerd: Thumbs Up

[MikeJ]

FYI, port 26 is also open for SMTP traffic, if you run into providers that block 25.

 

SSL SMTP (on port 465) and SSL POP and IMAP (on port 995 and 993 respectively) are all supported. I send and get my mail that way myself.

Edited May 24, 2004 by TCH-MikeJ