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Everything posted by wigoweb
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I took the advice above and set the default to fail. My question is this: What happens to the failed messages? Do they get bounced back to the sender without being stored anywhere on my server, or do I still need to search them out and delete them to keep some email file from getting bloated? A second question: Could someone explain the pros and cons of using the default of fail or the default of blackhole? Thanks.
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I have a Mac G4 tower, dual processor, 500 Mhz with 768MB of installed RAM running under OS 10.3.6 This machine is about 4 years old. At least once a day, sometimes more frequently, the USB mouse and/or keyboard stop responding. I have the mouse plugged into one of the USB ports on the keyboard. I have changed both keyboards and mice several times. Currently, I have a Kensington keyboard and an Apple mouse. Sometimes the red light on the mouse goes out, sometimes it doesn't. Usually, I can restore the mouse to life by unplugging the mouse from the keyboard and replugging it back in. Other times, I unplug the keyboard from its USB port on the back of the tower, wait a few seconds and plug it back in. Sometimes I have to do this multiple times to bring it back to life. Occasionally, unplugging and replugging the USB cable won't work. So, I am forced to hit the reset button on the front of the tower. Once the computer reboots, the mouse and keyboard are both working okay again. This used to happen under OS 9.x and I was advised that OS 10.x had better USB drivers. Hence, the assumption was that switching to OS 10 would solve the problem. It does seem to happen less frequently with OS 10 than with OS 9, but I have no real data. I am wondering if it would help to replace the USB ports on the back of the tower. But since the reboot "fixes" the problem, I don't know that the hardware is really the issue. Someone also told me that this model has a bad history with USB. Here is the hardware profile: Hardware Overview: Machine Model: Power Mac G4 CPU Type: PowerPC G4 (2.9) Number Of CPUs: 2 CPU Speed: 500 MHz L2 Cache (per CPU): 1 MB Memory: 768 MB Bus Speed: 100 MHz Boot ROM Version: 4.1.8f5 Anyone with some Mac hardware experience who can suggest a fix?
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Using Folders in Horde is probably the easiest solution. If you have several accounts that need to have large files cleared, another method is to use your ftp program, find the mail folder and open it. You can just delete the inbox and spam files through ftp. You can also open individual accounts and delete the inbox and spam files. This saves you the work of logging into each email account with Horde which requires both the log in name and the specific password for that account.
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Five minutes later, the link to My Assistant seems to be working correctly again.
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When I click the My Assistant link at the top of the forum page, a smaller window opens with the name Browser Buddy. Then, that window seems to be redirected back to the main forum windown and I see all of the forum titles and links again including a link to My Assistant. When I click the My Assistant link in this second window, I go to My Assistant. Today is the first time I have seen this behavior with My Assistant, but I did see a thread a few days ago about changes to the forum software that hadn't worked out along with comments that the older version of the forum software were being restored. Maybe this part needs to be looked at, too.
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Hello and thanks again, I purchased a half dozen or so licenses some time ago. Some basic and at least one or two professional. They all work as advertised. When I have been stuck trying to implement a feature, Jack's support has been excellent and very timely. This latest episode which was entirely beyond his control was addressed about as fast as anyone could ever address a problem. Within hours of the new PHP install at TCH, Jack had discovered, repaired and posted the fix. I was very pleased to get an email telling me that there was a problem and that it had been fixed. All I had to do was download the fix using the link in the email and then install via FTP on my sites using the UFM script. Easy as falling off of a log. Anyone wondering about using UFM should feel secure in switching. I would suggest coughing up the very few dollars required to buy the script. Just being on a mailing list and getting a timely update announcement makes the purchase price worth the cost. Plus, it really is not expensive. Just my thoughts. Happy holidays to all.
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That's good advice. Several of the employees were quite offended by the content of some of the spam and wouldn't even check their email until we implemented Spam Assassin. I will check with the organization and see if anyone there wants to check the spam account in their email. I doubt that they would want us to check it as we might read something too "confidential" for an outsider to see. Thanks
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Are these various browsers cross-platform? On my Mac I use either Internet Explorer 5.2 (MS announced that this is last upgrade of IE for Mac) or Safari. Neither one is especially great or especially buggy, but I am looking for an upgrade path since IE is no longer being updated.
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This has been a minor issue for me several times. Your descriptions are as helpful as anything else I found. Thanks
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I host several sites through Total Choice on my semi-dedicated account. Spam Assassin is doing a pretty good job, with default settings, of catching most of the spam. One of our sites attacts about 220MB of spam each month. So, about every two weeks, I get a warning message from Total Choice about disk usage. When this happens, I FTP into the site and delete the spam folder which will have 100+ MB of messages. I was looking at some of the advice and suggestions on the Help page this morning and noticed the following: ================================ Automatically discard spam email The above instructions can also be used to automatically delete email messages flagged by SPAM ASSASSIN as spam: Click on E-Mail Filtering, then Add Filter In the first drop down box, select "Spam Assassin Spam Header" In the second drop down box, select "contains" In the third box, enter: *****SPAM***** Click Discard, then Activate, then Go Back ================================ Does this mean that the spam messages don't go into the spam folder, but that they are just vaporized so that I don't need to empty the spam folder any longer? I would like to implement the above procedures if they eliminate the spam folder. I am reluctant to just experiment without asking as this client is one of our more active users of their email accounts and I know they would be upset if I made changes that affected their email. Several of the accounts are for the corporate attorneys and I certainly do not want to upset those folks.
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Poll - What Email Program Do You Use?
wigoweb replied to dlevens's topic in CPanel and Site Maintenance
I voted for Horde in the poll as that is what I use away from home. I am mac type, so I use a mac client, Entourage, on my machines at home and in my office. Entourage is part of the MS Office suite for Macs. I get by with this, but I know there must be more effective solutions. -
TotalChoice Hosting Family Forums -> TotalChoice Hosting General Support -> Backend Services -> Forwarding To More Than One Recipient Try the forum listed above where this topic was discussed some time back. You can have one forward, bestcustomers @ mysite.com which goes to multiple addressees. I don't know how many though. I have done 20 to 25 with no difficulty.
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My php page is controlled by my SSL certificate. It lives on the site where I have the SSL installed. I think that is part of what is going on. Still looking.
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I was looking at the full list. I will go back and look again. Thanks.
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I have a site with form that works pretty well. The form uses Ultimate Form Mail. Occasionally, I get a submission from the form that doesn't seem correct. It is as if the person used an older version of my web page to submit the form. In looking through AWStats, I noticed that the page with the form, order.html had been visited only 108 times all month even though we get more than 108 orders weekly. After some detective work, I realized that I don't even use order.html, I use order.php. So, maybe my incorrect from submissions are coming from this old order.html that I forgot was still on my site. The solution to that was to put in a redirect so anyone going to order.html will automatically go to order.php. If this is the cause of my difficulty, the problem was of my own making. However, I also noted that AWStats did not have order.php listed as one of the pages visited. Is there a way to have AWStats keep track of .php pages? Thanks.
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Please Point Me In The Right Direction...
wigoweb replied to StateDOG's topic in Dreamweaver & Flash
I can agree with much of the above. Think about web site design as opposed to web page design. It is similar to the difference between writing a letter or summary and crafting a short story. Page sixteen of your web site should look like it is part of the same web site as page three. Links of some kind should help you move from section to section no matter where you are in the site. Creating useful navigation takes some practice. You don't need a link to every page from every page which is what FrontPage sometimes try to do for you. This might be okay with a five page web site, but obviously not with a two-hundred page web site. Story boarding, working ahead of time on paper, will save you many hours of tweaking and repairing after the fact. In Dreamweaver, learn to use templates and study the find and replace. If you have done several similar pages and discover some basic code that needs to be changed in all of those pages, the find and replace can be a real time saver as it will find every instance on every page of your site whether you have the page open or not. Of course, this means you might change something you didn't mean to change, so use this tool with care. Try the tutorials at Macromedia. Look at Macromedia University. For $100 (I think) you can have access to many courses. Here is a link to get you started with CSS: Dave on Standards - The Nemesis Project Look up some info on Eric Myer, a real CSS guru. Try to find some online classes: International Webmasters Guild I often advise that web sites are about information, not animation. Just because you can do something is not a good reason to do it. And finally, use the spellchecker and have someone else proof your work. A professional web site that represents someone's business, and therefore the livelihood and income for a family, should not have grammatical errors and/or misspellings. Part of what my clients pay me for is the ability to craft a sentence. That sentence needs to be correct in all aspects. -
Most forms are able to be customized. What script did you use? Read through the script looking for the word FROM, you will probably find some comments nearby in the script telling you which fields can be edited and which parts of the script you should leave as is. I use UFM developed by another member of the TCH community. If you haven't yet looked at Ultimate Form Mail(UFM), go to this link: Ultimate Form Mail You will be able to do everything you need to do with a form using UFM. There is a free version and a fee version. I recommend the fee version. It is very inexpensive and the support is as good as you will ever find anywhere.
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Awstats And Sharing Info With Client
wigoweb replied to wigoweb's topic in CPanel and Site Maintenance
Thanks. I did a search in the forums for awstats and didn't find what I needed. I haven't paid enough attention to the help section. Your link is just what I wanted. My search in the help section for awstats turned up the same link. Thanks for your help and for showing me this resource that I hadn't been using. A long time ago, Jim Butterfield was a name I watched for in Compute! magazine. That Jim lived in Canada. Are you any relation? -
Hello, Compared to my previous host, the stats here are spectacular. I want to share the information with clients. Can I provide access to the stats without providing access to cPanel? Is there any downside to providing a client with access to the cPanel? I read the tutorial about interpreting the statistics, and I can create a narrative for my clients. I already do some analysis of pages visited and search terms requested and provide clients with my opinion of what the numbers mean. I would also like to share some of the graphs. What stats do other resellers pass along to clients? Thanks.
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Forwarding To More Than One Recipient
wigoweb replied to wigoweb's topic in CPanel and Site Maintenance
Thanks. That works. I also discovered that I can set up one forwarder and then type in multiple addresses separated by commas. cPanel will create the individual forwarders from that single forward. -
Hello, When I set up some forwarders for one of our sites, I was able to forward to only one address. Is there a way to have a forwarder go to multiple addresses? I am not talking about dozens of recipents but just 8 or 10? Would I be able to set up a list and forward to the list? Thanks
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Hello, I, like many, find Horde useful. We have about 25 clients with their sites hosted on our semi-dedicated server at TCH and quite a few use Horde. From time to time, we try to provide written instructions to our clients in order to assist them in using the features of their sites and to reduce the numbers of requests for assistance. The attached word document is one of the sets of instructions we have provided. We hope that some of the forum members find it useful, too. If anyone else has something similar to share, we look forward to seeing it here. Emptying_a_Folder_with_Many_Messages.doc
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I have recently submitted several support requests, and all were addressed quickly and to my satisfaction. The quick response from support made me look good with my clients. One item that I keep getting questions about is the use of Horde. Here is a link to a set of instructions for one implementation of Horde: Using IMAP with Horde Perhaps this will help others and maybe someone will be able to provide more help with instructions for various features of Horde.
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I try to find answers for myself before posting a request. Sometimes after getting an answer, I discover where I could have located it for myself. In case anyone else is trying to learn his or her way around the system here at TCH, here is where I found the answer after Bruce was kind enough to provide it. The Sendmail Path is listed as the last item under Server Information in cPanel.
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My experience with a Forward account, is that the account simply passes the email message to all of the recipients. As long as you can add a list of recipients for the one forwarded account, you should be all set. There should not be any mail left in the Forward account for you to go empty.
