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  1. I attempted to find details about the changes for the Deluxe Reseller Plan after the upgrade. I browsed through the forums and looked at the home page. This forum looked promising: * TotalChoice Hosting Family Forums * > About TotalChoice Hosting * > Web Hosting With TotalChoice - More Specifics * > Web Hosting Plans However, the most recent posting with description of features and prices is dated 2003. Where should I look to see what will change with my Deluxe Reseller account? I am interested in any increased bandwidth and disk space as well as other new features. Thanks.
  2. While I don't have hundreds or even dozens of clients, I do have hosting accounts through my reseller account with TCH, and several of those folks have contacted me about the constant typing in of the user name and password when using Horde. Some of them are long-time users of Horde with lots of folders and saved emails and they want to continue with Horde, but they don't want to have to sign in everytime they use it. Also, at least one client lost her address book last week. I posted this to TCH Support where the empty address book was verified, but no reason was given. Maybe that is another side effect of the recent changes. In addition, I don't seem to be able have the email contents show in any font other than Courier. I looked through the options for viewing mail and don't see any way to display mail as html. I don't use my Horde account much any more, so I am not sure what features may be gone, but I thought that I had been viewing as html for a while before I stopped accessing my mail through Horde. Change can be positive, and, no doubt, this one has benefits, but it has a downside, too.
  3. Hello, After some long sessions of lost connections via FTP whether moving files with Dreamweaver or with Fetch (Mac), I submitted a Help Desk ticket and asked for help. Two great TCH support folk, Tom and Ryan, both worked on my request. Once they were finished working their magic, my FTP problems disappeared. From start to finish, this adjustment took about three hours, and this was on a Saturday. Great round the clock service from TCH. Thanks. I recommend TCH to anyone who is looking for a web host that provides quality support. Alex PS I believe that the person submitting the Help Desk ticket needs to remember to do a good job of describing the problem. Just saying, "FTP doesn't work." wouldn't have provided the Support folks with much guidance for their troubleshooting efforts. I tried to provides several examples as well as direct quotes from all the error messages. Anyone submitting a Help Desk ticket should do this.
  4. Hello, This upgrade is a good one. Can you tell us how the upgrade affects the semi-dedicated server reseller? Thanks
  5. Check the zen-cart support pages at: http://www.zen-cart.com/forum/index.php You will find topics in the forums about Attributes that discuss discounts. Good luck. ========
  6. Bruce, I get a 0 for the quantity in the right column choices. In the left column choices, the demo defaults to a 1 for quantity. The right column allows me to select an item, change the 0 to a 1 and add the item to the cart. The left column, whether I leave the default value of 1 for the quantity or change it to some other number such as 2 or 3, results in denied access when I click Add to Cart. However, I have been working in Internet Explorer on my Mac. I should have checked some other browsers before I started. Firefox on my Mac works with no problems. Internet Explorer on my Windows machines also works with no problems. It doesn't seem to matter whether I am in the right column or left column, it works as long as I avoid Internet Explorer on the Mac. Maybe someday, IE on the Mac will just be banned from all use on the Internet. This situation has happened to me before when I have been working with CSS documents. I tend to test with IE on the Mac and have problems that go away if I move to Safari or Firefox. On the Windows IE, the problems don't occur as much either. If anyone reading this is working on a mac, please try the cart (address in previous post) with IE and see if you can replicate. Any ideas about what to do? For now, I am just going to continue working on my cart and I will worry about making it work with Mac IE sometime in the future. Thanks for jogging my memory to test in multiple browsers. Alex
  7. I went back and did some more testing. It seems that my cart works from the right column, but not from the left column. Here are some examples: Visiting as Guest, not logged in as registered user Right Column Record Companies HMV Group Add to Cart works Music Genres Jazz Add to Cart works Left Column Hardware HP Printer Add to Cart yields following messages: Forbidden You don't have permission to access /cart/index.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Next I tried: DVD Movies Blade Runner Add to cart gives same message as above After this testing, it seems that permissions may not be the issue. Here is the address for the cart in its testing stages: http://mountainmems.com/cart/index.php?main_page=index
  8. Hello, I thought I was making progress. I have my demo cart up and running. I have an idea of how to add categories and sub-categories and all that. This morning I tried to just use the demo a little bit, but I got this message when I clicked on add to cart: You don't have permission to access /cart/index.php on this server. The permissions for this file are set at 644. I can change them to 777 and the error message goes away. I am not sure which files are safe to set to 777 and which should be left a bit more restricted, such as 644. Is there a list anywhere of which files should have which settings? I purchased the eBook, Zen Cart: Building an online store the Zen Way by Watson. It has helped me with a general understanding of the workings of the program. I have been able to do quite a bit of the set up by just reading and following directions. Should I set index.php to 777 or do I have some other problem? Thanks.
  9. Rob, Thank you. I used the editor in cPanel, too. It worked just fine. Once I created the .htaccess file and pasted in the suggested code, the warning disappeared. I'm moving on to further adventures with Zen Cart.
  10. I'm installing Zen Cart for the first time. I've read much of the info in the forums, printed and read the docs that come with the program and charged ahead. I have a warning about php globals. Apparently, the default is that the globals are ON and Zen Cart recommends that they be turned OFF. The suggested solution is to add some code provided by Zen Cart to an .htaccess file. I did this. When I view the contents of the file, two lines from the example that are inside of the html tag marker, < and >, don't show. When I edit the file, the lines are there. Guess I don't understand something about the contents of the .htaccess file. Here are the two lines which don't show when I view: <Files ".ht*"> and </Files> Is this going to make any difference? Thanks.
  11. Once used Eudora, but switched to Entourage when I finally abandoned AppleWorks and moved to MS Office for the Mac. Entourage is packaged with Office for the Mac.
  12. I logged in tonight to see if anyone is discussing an increase in SPAM that is getting past Spam Assassin. I am getting pharmeceutical ads, adult ads, and mortgage ads that had been caught by Spam Assassin earlier. They all seem to include a paragraph of nonsense. Maybe that paragraph somehow keeps the score low. Many of the spams show a score below 2. Hopefully, the Spam Assassin team will study these newer forms of spam and find a way to combat them.
  13. Rob, I know your post in this forum is old, but I tried your link, knifeandblade.com/test and got a 404 not found. I took test off the URL and got an access denied. Do you still have test osCommerce page somewhere that I could look at? I have been reading through the forums trying to determine which shopping cart to implement. Thanks.
  14. I just posted on the ratings site at 4:42 on April 4
  15. This is a follow-up to my earlier posting. I finally determined that I needed to put information in the Host Directory field on the Remote settings page for DreamWeaver. Usually, I just leave this blank and all works as expected. This time it didn't work out that way. The directions in DreamWeaver help suggest that one leave the field blank and see if it works. By adding the root folder /web/ on the Remote Info page, my main user can now log in and post to the correct set of folders so that the pages are visible via http and a browser. However, we still haven't determined what to do about the second user who owns a folder inside the main site. Our attempts to ftp to that account all go to a folder inside the /users path instead of out at the root level and into the /web path. I have had several emails and a phone conversation with the tech support people at the client's host. They are working on it since it appears that the rights for the subordinate account weren't set up as we had anticipated. For part of the solution, though, that Host Directory field in DreamWeaver provided the fix. Hope this is helpful to someone else.
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