c-panel questions...

[terbear0007]

Yep...I'm a newbie and boy am I pulling my hair out... (what little I still have)

 

I uploaded my files from my old host to my new site, or so I believe..., and a couple of things now have me at a loss for words.

 

1. Is it so simple that I am overlooking the obvious? How can I find out what I have in my public folder? I

can't see anything in any of them. Can't rightclick and get any property size increases, or anything.

Can't even explore what's in them, as if they were empty...what am I overlooking?

 

2. When I go into Index Manager, this is the message I get. What did I do to cause this?

 

"Internal Error, can't find that folder [/home/sparkley/public_html/]"

 

3. I'm going to go back into all the forums again and see if I overlooked some of these items. but in the meantime, sure could use some help on this.

 

 

With undying gratitude...

 

Terry

[Junior]

Not sure what is going on.

 

Please go fill out a help desk ticket, and give your username and password, and we will check into this.

 

Thanks,

Tony

Tech Support Team

[section31]

Are u using an ftp client or the file manager on the cpanel?

[terbear0007]

I'm using CuteFTP and I put in a ticket at the help desk and they have been working with my wife to get everything fixed while I was trying to earn a living at work. But now I'm back and I'm going to see if I am able to work things out with their help.

 

I sure want to take the time to compliment Tony from the help desk! He has been working at getting our site up for hours!

 

I have never seen the pleasant atmosphere and courteous and timely responses from ANY business! Believe me...I will recommend this hosting service to everyone I can tell!

 

Thanks, again, for everyone's help and responses!!

 

Terry and Jane

[Lianna]

Terry and Jane,

 

Thanks for such kind words about TCH.

Welcome to the family!

 

Lianna