Jump to content

How Long For Help Desk Tickets?


Recommended Posts

I'm just curious, I'm probably just being impatient here, but usually when I leave a help desk ticket it's responded to in a matter of hours or minutes. I updated my last one with some new info and it's been a day now. Like I said, I'm probably just being impatient, I'm really excited to get started, and I hate waiting.... lol

Link to comment
Share on other sites

The response time on help desk tickets being answered depend on a few different things. Sometimes the task takes longer so get fixed or answered, so then it will take some extra time. If you ever have any concerns about a ticket, you should add a response on the actual ticket about it. Don't worry though, we always answer every single ticket that comes through the help desk! :dance:

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...