TCH-Thomas Posted September 5, 2003 Posted September 5, 2003 Hi all, Might be wrong place to ask but i have looked everywhere now... Long time ago bravenet, had a service called "humanclick", a live-help thing you could place on your website and it worked like internal instant messaging. That service is gone (as a free service). Does anyone know a similar good and free service i can use on my site? -Thomas Quote
Head Guru Posted September 5, 2003 Posted September 5, 2003 clickchatsold.com Veritim Live Supporter Pro Crafty Syntax Live Help (CSLH) However, phpMySupport is prolly the best of the free ones. Here is the link http://www.phpmysupport.com/ Quote
TCH-Thomas Posted September 8, 2003 Author Posted September 8, 2003 Ok, thanks Mr Headguru for this recommendation of phpMySupport. :-) I tried to install it but ran in to a problem, when installing it tells me to tell DNS info. I tried the NS1.total... NS2.total... 207... But no one works. What am I doing wrong? -Thomas Quote
borfast Posted September 8, 2003 Posted September 8, 2003 Hi Thomas. Is the "DNS" thing it asks about the first text box of them all? If so, that's the database server host name. You just need to put 'localhost' there (without the quotes). Quote
TCH-Thomas Posted September 8, 2003 Author Posted September 8, 2003 Hm, all it tells me is "Database connection failed" Instructions says: - Upload all the files - Note: must be in a top level directory (http://www.yoursite.com/phpmysupport) and the directory must be called phpmysupport unless you change the code I did that. - CHMOD /images/ to 777 Did this too. - CHMOD /includes/database.php to 777 That too. - Run http://www.yoursite.com/phpmysupport/install/ I do. - Click on Fresh Install I am. - Follow the on-screen instructions I do. - Once the installation is complete: - Delete all the install files /install/ - CHMOD /includes/database.php to 644 To access the admin interface go to http://www.yoursite.com/phpmysupport/admin/ Default login - username: admin password: pass Where is it Im doing something wrong? -Thomas Quote
TCH-JimE Posted September 8, 2003 Posted September 8, 2003 Thomas, Have you made sure that there is a database for it to connect too? Jim Quote
TCH-Thomas Posted September 8, 2003 Author Posted September 8, 2003 Yes, unless there is nothing more i need to upload than the files included in this. There is a database called database.php included in this. So far I have given the install the following info: DNS: localhost (as told by borfast) Database name: database.php Database username: admin Database password: pass Then I click "NEXT" and i get the message "Database connection failed" - CHMOD /images/ to 777 and - CHMOD /includes/database.php to 777 ARE set to 777. -Thomas Quote
TCH-Thomas Posted September 9, 2003 Author Posted September 9, 2003 Im just so stuck on this. I was in to my cpanel to check on databases, with knowing a thing about databases, all I could tell in there was that it does not seems to be a database for it. But if it tells me to upload a file called database.php, isnt there supposed to be a database then? Any magicians wanna help me on this, I would appreciate it alot. -Thomas Quote
TCH-Dick Posted November 23, 2003 Posted November 23, 2003 You need to go to your cpanel, then to manage mysql and create a database, you will also need to create a user for the database and then assign the user you created to the database. Then in this section of the config it would be DNS: localhost (as told by borfast) Database name: cpanelname_databasename Database username: cpanelname_dbaseusername Database password: whatever password you specified Quote
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