haywood jahelpme Posted August 31, 2003 Posted August 31, 2003 What do I need to do to get the welcome letter resent? I am not sure I got the one with the info on the FTP server and such... I signd up a while back, and, uhm, sorta kinda forgot.... The domain name is londinsky.com Thanks! Rock Sign Quote
TCH-Rick Posted August 31, 2003 Posted August 31, 2003 Go to our Help Desk and submit a ticket with your domain name, full name of the account holder, and last three digits of the credit card you used to register. Quote
Head Guru Posted August 31, 2003 Posted August 31, 2003 Bodhi, I have resent your welcome email to the email address you listed during signup. Let me know if you got it. Bill Quote
haywood jahelpme Posted September 1, 2003 Author Posted September 1, 2003 Thanks HG. I got it. Almost deleted it cause it looked like spam... Naughty Thanks for the awesome support. I think what happened is I decided to wait on the $$ for the domain and didn't click the link that was sent in the first letter... Then when I realized the folly of my ways I noticed a letter from you (Titled: Your Request...) Again, thanks for the help, TCH rocks! Rock Sign Quote
haywood jahelpme Posted September 1, 2003 Author Posted September 1, 2003 Are you guys hiring by any chance??? Quote
Head Guru Posted September 2, 2003 Posted September 2, 2003 Thanks HG. I got it. Almost deleted it cause it looked like spam... Naughty Thanks for the awesome support. I think what happened is I decided to wait on the $$ for the domain and didn't click the link that was sent in the first letter... Then when I realized the folly of my ways I noticed a letter from you (Titled: Your Request...) Again, thanks for the help, TCH rocks! Rock Sign No problem on the help, thats what we are here for. One thing, could you tell me what made you think the welcome email was spam? Just trying to prevent mistakes like this from this happening in the future. Thanks Quote
haywood jahelpme Posted September 3, 2003 Author Posted September 3, 2003 Sorry it took so long to reply... I am apparently not getting notifications... The thing that made me think it was SPAM was the subject. I have the preview pane hidden so Spammers don't get a hit on their servers when I "view" their messages.. The subject of your email, while completely valid, falls into the catagory of SPAMMER entrapment. If you had put "Total Choice Hosting" in there somewhere, I would have not thought twice about opening it. Or, if you had Head Guru as the sending name. Nothing personal, but I have no idea who Bill Kish is... Of course, since I am doing this to myself, I don't want to miss any email that may slip by, so whenever something MAY be legitamate (sp??), I check the source code of the message and if it is legible, and not full of HTML or other markup tags, then I proceed to view it.... Does that make any sense??? [off-topic] Anyhoo, thanks for the help and I was serious about the job opening question... I couldn't find any section on the website that listed current position openings... I already do telephone support for Cable Internet customers for a major broadband ISP and am looking to move on....[/off-topic] woooot Thanks again.... Quote
Head Guru Posted September 3, 2003 Posted September 3, 2003 Thanks for the comments, I have already made some changes to the "Welcome Emails.". We currently are not hiring. Check back on these very boards for Job Announcements. BIll Quote
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