LATH Posted February 9, 2006 Posted February 9, 2006 I've been with TCH since 1/14/2005...a little more than one year. I have appreciated the service every day, but I must give a special thank you tonight. My little site, just a collection of information that I share with family and friends, typically uses only 3% of total bandwidth per month. For some reason, just 7 days into this month, the evil GoogleBot consumed 80% of my bandwidth. I opened a help ticket and got a prompt response from Robert Mulhern that included a recommendation on how to handle the bot and what to do if my consumed bandwidth goes to 100%. Well, the bandwidth went to 100% and my site was no more. I followed Robert's instructions and my site is back up within a 60 minute response time. That is awesome considering that it was "after hours". My site isn't much, but it is my little byte. Thanks for keeping it online! Quote
TCH-Andy Posted February 9, 2006 Posted February 9, 2006 Thanks for your kind words LATH I'm pleased to hear everything worked out Quote
TCH-Bruce Posted February 9, 2006 Posted February 9, 2006 Thank you LATH. Glad they were able to help you find a solution. Quote
Head Guru Posted February 10, 2006 Posted February 10, 2006 TCH is going thru some huge changes. Things are just getting better by the day! I am glad we could make you happy. Bill Quote
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