Mission Posted January 29, 2006 Posted January 29, 2006 I have begun running into a problem and I don't know where to start looking for the answer. Several web sites include a reciprocal link to my web site, which has been hosted by TCH for the past 2-3 years. The problem is, when I click on some links to my site, my page never loads. The link URLs are all fine. Even my Earthlink Start Page link in "Favorites" to my site never loads. I have a DN forward for the .com to my .org site, and the link for the .com works just fine from the Elink start page -- but the .org link never opens my site. I've tried the link with IE, Netscape and Firefox. Firefox gives an interesting error message that says something like, "The server is attempting to redirect in such a way as to cause the page to never load." What does that mean? I contacted Elink and they did admit that they were having problems with the links. But why would the .com work and the .org not work from the same web page? But there are other sites that have linked to the .org URL that never load my site when I click the link. I just got an error when I clicked on the link to my site from another site, and the message came back that my page was not found, and it gave the correct URL for my site in the error. Then again, when I click the .org link from other sites, it loads just fine. Also, when I place the link directly in my web browser, the page loads just fine. Is there something going on in "webdom" lately causing a problem accessing certain sites from other sites? I have a cable connection and all my images are optimized, and small Flash file sizes, etc. are used on my site -- so I'm thinking it's something outside of my control. (Especially since the .com DN forward loads my site just fine, whereas the .org links do not. I don't understand what's going on... Quote
TCH-Andy Posted January 29, 2006 Posted January 29, 2006 Hi, If Earthlink (which I assume are your ISP since you mention them) are having problems with their nameservers (DNS), it would affect links and all ways of getting to some sites. It could easily affect a .org but not a .com - depending on exactly what the error is. You are best to contact them to find that out. My guess is, that it will be fine for others, not using your ISP, but it's difficult to check, without seeing the links themselves. Quote
Mission Posted January 30, 2006 Author Posted January 30, 2006 Thanks, Andy. Let's see if it works from here: AL.org AL.org with www AL.com AL.com with www I just did a search from Google and it didn't download from there, either. Whatever is happening seems to be getting more widespread. When I first started having the problem, I tried the Elink "Favorites" link from my PC at work and it's the same story there -- wouldn't download, and Elink isn't the ISP at work. I'll try the Google search tomorrow from work -- Google hadn't been a problem before... Quote
stevevan Posted January 30, 2006 Posted January 30, 2006 FYI...I'm at a hotel in Jacksonville, FL. The .org links won't load, but the .com ones load just fine from here. Quote
TCH-Rick Posted January 30, 2006 Posted January 30, 2006 In looking on the server it looks like the .htaccess file was changed yesterday. I ran a quick test renaming the .htaccess file and the links all loaded fine. I then renamed the .htaccess file back as you had it and there were problems. Something in your rewrite rules is probably causing the problem. Quote
Mission Posted January 30, 2006 Author Posted January 30, 2006 In looking on the server it looks like the .htaccess file was changed yesterday. I ran a quick test renaming the .htaccess file and the links all loaded fine. I then renamed the .htaccess file back as you had it and there were problems. Something in your rewrite rules is probably causing the problem. Renamed the .htaccess file ...? I haven't changed the .htaccess file that I know of. I guess I'll have to get support with the rewrite rules for whatever is changing the file. Thanks. Quote
Mission Posted January 30, 2006 Author Posted January 30, 2006 Ok, things seem to be OK now. Support fixed something erroneous I had in the .htaccess file. I didn't know that hotlink protection wrote some kind of code to the .htaccess file. And I don't know why but .htm pages were in hotlink protection. I don't know when I did that, but I think that may have been part of the problem, too. Thanks for your help! Quote
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