fadecomic Posted January 6, 2006 Posted January 6, 2006 I was directed to the help desk via a pre-sales email. I can't seem to use the help desk for pre-sales help though, because it requires a cpanel username and password. How can I contact you? Quote
TCH-Don Posted January 6, 2006 Posted January 6, 2006 Welcome to the forums, Just put none in the user / password fields Quote
TCH-Andy Posted January 6, 2006 Posted January 6, 2006 welcome to the forums As Don said, just put "none" in for the username and password. Quote
fadecomic Posted January 6, 2006 Author Posted January 6, 2006 I signed up for the silver plan, and I have been waiting for the credit card verification call. It's been about 5 hours, and I know the FAQ says 1-12, but I get nervous sending a credit card number out into cyberspace without followup. I did get the welcome email, but that's all. Is this a common turnaround time? Quote
TCH-BillH Posted January 6, 2006 Posted January 6, 2006 Hi, We call verify all of our accounts and also perform other fraud verification procedures for the protection of TCH. Please see the information that we have updated in your ticket. Thank you for communication on this. Take care, Quote
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