fadecomic Posted January 6, 2006 Share Posted January 6, 2006 I was directed to the help desk via a pre-sales email. I can't seem to use the help desk for pre-sales help though, because it requires a cpanel username and password. How can I contact you? Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted January 6, 2006 Share Posted January 6, 2006 Welcome to the forums, Just put none in the user / password fields Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted January 6, 2006 Share Posted January 6, 2006 welcome to the forums As Don said, just put "none" in for the username and password. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted January 6, 2006 Share Posted January 6, 2006 Welcome to the forums Quote Link to comment Share on other sites More sharing options...
TCH-Rob Posted January 6, 2006 Share Posted January 6, 2006 Welcome to the forums Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted January 6, 2006 Share Posted January 6, 2006 Welcome to the forum, fadecomic. Quote Link to comment Share on other sites More sharing options...
cajunman4life Posted January 6, 2006 Share Posted January 6, 2006 Welcome to the forums! Quote Link to comment Share on other sites More sharing options...
stevevan Posted January 6, 2006 Share Posted January 6, 2006 Welcome to the forums fadecomic! Quote Link to comment Share on other sites More sharing options...
fadecomic Posted January 6, 2006 Author Share Posted January 6, 2006 I signed up for the silver plan, and I have been waiting for the credit card verification call. It's been about 5 hours, and I know the FAQ says 1-12, but I get nervous sending a credit card number out into cyberspace without followup. I did get the welcome email, but that's all. Is this a common turnaround time? Quote Link to comment Share on other sites More sharing options...
TCH-BillH Posted January 6, 2006 Share Posted January 6, 2006 Hi, We call verify all of our accounts and also perform other fraud verification procedures for the protection of TCH. Please see the information that we have updated in your ticket. Thank you for communication on this. Take care, Quote Link to comment Share on other sites More sharing options...
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