Outlook

[thebigtimer]

I configured my outlook 2003 correctly however I receive an error when I try to send emails. I read that some ISP block port 25 (mine is comcast hi-speed) so I changed the outgoing port to 26 and that gave me more errors. Is there anyway to fix this? I'm not sure if I'm giving enough information let me know if you need to know anything else. I really wanna use Outlook 2003 for my email and not have to use the webmail constantly. Thanks.

[TCH-Bruce]

If your ISP is blocking both ports 25 and 26 you may have to set your outgoing email to use your ISP's server.

 

You are authenticating yourself to send email through your domain, right?

[stevevan]

And the error(s) say....? (With more info, maybe someone can tell what the problem is right away.)

[thebigtimer]

Sorry, here is the error message, I was having trouble trying to copy and paste it:

 

Task 'mail.thebigtimer.com - Sending' reported error (0x800CCC65) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).  The server responded: 503 No recipient(s).'

[stevevan]

Not really an outlook person, it looks like authentication issues, as what TCH-Bruce mentioned above.

[thebigtimer]

If your ISP is blocking both ports 25 and 26 you may have to set your outgoing email to use your ISP's server.

 

You are authenticating yourself to send email through your domain, right?

<{POST_SNAPBACK}>

 

I'm not really sure what you mean Bruce....how can I tell if I am authenticating myself through my domain?

[TCH-Rick]

In Outlook there is a setting under the More Settings/Outgoing Server tab that says "My Outgoing Server requires Authentication that should be checked. You should use the same settings as the Incoming Server.

[thebigtimer]

Got it! Thanks guys, I'm all fixed!

[TCH-Bruce]

Glad you got it working. Was it the authenticating?

[thebigtimer]

Glad you got it working.  Was it the authenticating?

<{POST_SNAPBACK}>

 

Yes it was, good call bruce! However, now it doesn't receive email....If I use my email (John[at]thebigtimer.com) and password for the email account it is not accepted. However, if I use the username and password given to me by TCH for my domain it is accepted but I cannot receive any mail. Any thoughts?

 

 

Edit: TCH-Bruce - edited email address to prevent spam bots from harvesting. People please don't post your email addresses in the forums. The forum is googled all the time. If you value your privacy don't do it!

[TCH-Bruce]

The only thing I can think of is you don't have an account set up for John or you are using the wrong password. Can you check it with webmail? If so, I would recommend Thunderbird or another email client.

 

I've seen a lot of people suddenly start having problems with Outlook and Outlook Express. Don't know if there is something wrong with those applications or not but it's getting very weird lately.

[thebigtimer]

I'm gonna try Thunderbird...what settings do I have to enter?

Thanks

 

 

The only thing I can think of is you don't have an account set up for John or you are using the wrong password. Can you check it with webmail?  If so, I would recommend Thunderbird or another email client.

 

I've seen a lot of people suddenly start having problems with Outlook and Outlook Express. Don't know if there is something wrong with those applications or not but it's getting very weird lately.

<{POST_SNAPBACK}>

[TCH-Bruce]

Here is a tutorial that explains how to configure an account.

[thebigtimer]

Thanks, I'm still having username/password problems...I just submitted a help desk ticket though.

[abinidi]

The thing that I had the hardest time remembering was that you had to put your login name, then the plus sign, then your domain name and extension. So if I were jon@example.com, and I was entering my username for my mail, I had to enter jon+example.com.

 

Maybe that will help...