lusis Posted May 10, 2003 Posted May 10, 2003 I'm a bit frustrated as I've signed a few hours ago and Im wondering how long it should be before I get some sort of confirmation that my transaction has been completed ... I don't know if it's just me or what but when I give my credit info for a purchase ( no matter how small ) I expect a response with a conf # or something and a possible eta on the delivery of services ... I am moving to TCH due to the insurmountable stacks of good reviews ... and hope to add to them someday but ... well I'm just frustrated and would like a bit of help or direction ... when I go to hosting assured the TCH logo says 24/7 support .... does that exclude weekends ...? sorry about the ranting everyone ... just under a load of preassure @ tha moment lusis Quote
TCH-Rick Posted May 10, 2003 Posted May 10, 2003 How did you pay? You should have received an email from the credit card processor pretty quickly with payment information. Once payment is made it does take some time, usually 4 to 12 hours, to get the account set up and then you will receive a Welcome Email with information needed to access your account. Quote
lusis Posted May 10, 2003 Author Posted May 10, 2003 ya that's what I thought ... but I got nothing .... Im just trying to find out if my order has been accepted or not or if I need to resub it or what ... I have a migraine but I'm not bailin' lusis Quote
Head Guru Posted May 11, 2003 Posted May 11, 2003 all accounts from today have been provisioned as of the time I posted this. sorry for the delay, I was busy delivering new servers to the datacenter Quote
lusis Posted May 11, 2003 Author Posted May 11, 2003 WOOOOO HOOOOOOOOO !!! I'm on !!!!!!! .... it still took a while after I got the welcome e-mail before I got the credit card confirmation e-mail .... ... is that normal ... ? ... well I guess I don't care now that I'm up and running ... also wanted to thank all who responded to my frantic e-mails and messages, greatly apreciated ... just got a bit nervous due to past experiences ... thankfully this hasn't been a repeat !!! TCH Rocks Quote
TCH-Don Posted May 12, 2003 Posted May 12, 2003 And Welcome to the Family! come back anytime you need help! Quote
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