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Posted (edited)

First off, I've been meaning to say I have enjoyed hosting with you cats and I recommend you to anyone who I know needs hosting. I love your attitude, abundant features for the price, customer service responsiveness, and family ambience. :) (I know I only show up to the boards when I have a problem, but that's because I'm CRAZY busy. :D )

 

Anyway, I think this may be a problem with the domain where I'm sending email, or maybe between their email server and my TCH mail server? But I keep gettin' permanent errors when sending email to dasouth.com from my main TCH webmail account. The error says:

 

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

 

SMTP error from remote mailer after end of data:

host dasouth.com [216.67.234.182]: 550 Administrative prohibition

 

This has happened with 2 different email addresses there. And the dudes are surprised when I share that my emails are returned with errors because theirs are free email accounts and are their universal email addies. Can you guess what could be going on between TCH's mail servers and theirs? Have I been blocked or something? These dudes are interested in doing business with me -- they can email me, but I can't email them back. I get the error when sending the email from my main webmail account, but not from my PC.

 

Thanks!

Mission

Edited by Mission
Posted (edited)

is there a way to allow a certain IP or domain?

 

i am encoutering the same issue, and it's from someone i wish to get email from, not a spammer.

they are in hong kong, so i imagine their isp mail server is the issue.

 

thanks.

Edited by bzzzz
Posted (edited)

Thanks, Bill. It looks like there's not much I or they can do. I'm pretty sure they're not spammers. I checked my IP address in that same dnsstuff.com service and I had THREE listings, one of which said that my IP address was being interpreted as a similar IP. I certainly am not a spammer, so it's an ISP issue. So my email could be being blocked because of "my" blacklisting, perhaps... I don't know.

 

Funny, with all this blacklisting of innocent bystanders, most people still get mounds of spam. But innocent bystanders like dasouth & me get blacklisted. That's kinda messy. :)

Edited by Mission

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