Head Guru Posted February 16, 2005 Posted February 16, 2005 I need some help with a DNS issue effecting a customer on RoadRunner. If there are any Road Runner ISP clients here please post tracert to our server. server1.totalchoicehosting.com and server20.totalchoicehosting.com Thanks! Quote
TCH-Dick Posted February 16, 2005 Posted February 16, 2005 Tracing route to server20.totalchoicehosting.com [216.180.243.122] over a maximum of 30 hops: 1 8 ms 10 ms 10 ms 10.58.128.1 2 10 ms 8 ms 8 ms srp4-0.hstntxbis-rtr1.houston.rr.com [24.28.96.1] 3 9 ms 9 ms 9 ms srp9-0.hstntxtid-rtr1.houston.rr.com [24.28.96.17 4 9 ms 11 ms 10 ms srp8-0.hstntxtid-rtr3.texas.rr.com [24.93.33.147] 5 10 ms 9 ms 9 ms srp8-0-hstntxtid-rtr4.texas.rr.com [24.93.33.148] 6 21 ms 23 ms 20 ms son1-0-2.dllatxl3-rtr1.texas.rr.com [24.93.34.38] 7 19 ms 18 ms 18 ms so-3-2-0-0.gar1.Dallas1.Level3.net [67.72.0.45] 8 19 ms 17 ms 17 ms ae-1-51.bbr1.Dallas1.Level3.net [4.68.122.1] 9 39 ms 39 ms 38 ms ae-0-0.bbr2.Atlanta1.Level3.net [64.159.1.46] 10 65 ms 37 ms 37 ms so-5-0-0.gar2.Atlanta1.Level3.net [4.68.96.18] 11 39 ms 37 ms 38 ms 4.78.210.6 12 40 ms 38 ms 39 ms 209.51.131.25 13 65 ms 39 ms 37 ms l3-atl-4.gnax.net [209.51.134.66] 14 39 ms 40 ms 39 ms server20.totalchoicehosting.com [216.180.243.122] C:\ipconfig/flushdns Windows IP Configuration Successfully flushed the DNS Resolver Cache. C:\>tracert server20.totalchoicehosting.com Tracing route to server20.totalchoicehosting.com [216.180.243.122] over a maximum of 30 hops: 1 9 ms 9 ms 8 ms 10.58.128.1 2 8 ms 21 ms 8 ms srp4-0.hstntxbis-rtr1.houston.rr.com [24.28.96.1] 3 10 ms 9 ms 18 ms srp9-0.hstntxtid-rtr1.houston.rr.com [24.28.96.170 4 9 ms 19 ms 10 ms srp8-0.hstntxtid-rtr3.texas.rr.com [24.93.33.147] 5 10 ms 9 ms 11 ms srp8-0-hstntxtid-rtr4.texas.rr.com [24.93.33.148] 6 21 ms 23 ms 22 ms son1-0-2.dllatxl3-rtr1.texas.rr.com [24.93.34.38] 7 20 ms 18 ms 29 ms so-3-2-0-0.gar1.Dallas1.Level3.net [67.72.0.45] 8 19 ms 18 ms 27 ms ae-1-55.bbr1.Dallas1.Level3.net [4.68.122.129] 9 39 ms 43 ms 38 ms as-1-0.bbr1.Atlanta1.Level3.net [209.247.9.101] 10 50 ms 37 ms 37 ms so-5-0-0.gar2.Atlanta1.Level3.net [4.68.96.18] 11 37 ms 47 ms 47 ms 4.78.210.6 12 37 ms 37 ms 38 ms 209.51.131.25 13 39 ms 37 ms 37 ms l3-atl-4.gnax.net [209.51.134.66] 14 38 ms 38 ms 39 ms server20.totalchoicehosting.com [216.180.243.122] Trace complete. Quote
taznumber1 Posted February 16, 2005 Posted February 16, 2005 Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:\>tracert server1.totalchoiceho sting.com Tracing route to server1.totalchoicehosting.com [69.20.61.172] over a maximum of 30 hops: 1 10 ms 21 ms 12 ms 10.48.160.1 2 24 ms 13 ms 11 ms srp2-0.wlmgncilm-rtr1.ec.rr.com [24.25.33.65] 3 17 ms 18 ms 39 ms son0-1-0.rlghncrdc-rtr3.nc.rr.com [24.93.64.113] 4 23 ms 50 ms 21 ms son0-0-1.chrlncsa-rtr6.carolina.rr.com [24.93.64.53] 5 22 ms 35 ms 44 ms pop1-cha-P0-3.atdn.net [66.185.132.33] 6 22 ms 33 ms 22 ms bb1-cha-P2-0.atdn.net [66.185.132.40] 7 50 ms 30 ms 37 ms bb1-atm-P6-0.atdn.net [66.185.152.182] 8 26 ms 29 ms 38 ms pop1-atm-P4-0.atdn.net [66.185.150.1] 9 52 ms 51 ms 52 ms sl-bb23-atl-10-2.sprintlink.net [144.232.8.209] 10 37 ms 35 ms 36 ms sl-bb21-atl-8-0.sprintlink.net [144.232.12.25] 11 34 ms 46 ms 36 ms sl-bb21-rly-8-0.sprintlink.net [144.232.20.177] 12 35 ms 35 ms 36 ms sl-bb23-rly-11-0.sprintlink.net [144.232.14.134] 13 36 ms 36 ms 36 ms sl-st20-ash-11-0.sprintlink.net [144.232.20.150] 14 * * * Request timed out. 15 89 ms 37 ms 36 ms vlan901.core1.iad1.rackspace.com [69.20.1.10] 16 36 ms 60 ms 36 ms aggr2a.iad1.rackspace.com [69.20.2.7] 17 35 ms 35 ms 36 ms server1.totalchoicehosting.com [69.20.61.172] Trace complete. C:\>tracert server20.totalchoiceh osting.com Tracing route to server20.totalchoicehosting.com [216.180.243.122] over a maximum of 30 hops: 1 12 ms 11 ms 11 ms 10.48.160.1 2 13 ms 18 ms 23 ms srp2-0.wlmgncilm-rtr1.ec.rr.com [24.25.33.65] 3 16 ms 17 ms 18 ms son0-1-0.rlghncrdc-rtr3.nc.rr.com [24.93.64.113] 4 26 ms 140 ms 29 ms so-7-0-0-0.gar1.Washington1.Level3.net [67.29.172.5] 5 25 ms 40 ms 36 ms ae-2-54.bbr2.Washington1.Level3.net [4.68.121.97] 6 38 ms 38 ms 64 ms ae-0-0.bbr2.Atlanta1.Level3.net [64.159.1.46] 7 38 ms 38 ms 40 ms so-5-0-0.gar2.Atlanta1.Level3.net [4.68.96.18] 8 40 ms 52 ms 66 ms 4.78.210.6 9 41 ms 55 ms 40 ms 209.51.131.25 10 51 ms 42 ms 41 ms l3-atl-4.gnax.net [209.51.134.66] 11 40 ms 40 ms 40 ms server20.totalchoicehosting.com [216.180.243.122] Trace complete. C:\>ipconfig /flushdns Windows IP Configuration Successfully flushed the DNS Resolver Cache. C:\>tracert server1.totalchoiceho sting.com Tracing route to server1.totalchoicehosting.com [69.20.61.172] over a maximum of 30 hops: 1 10 ms 11 ms 12 ms 10.48.160.1 2 24 ms 24 ms 14 ms srp2-0.wlmgncilm-rtr1.ec.rr.com [24.25.33.65] 3 17 ms 18 ms 17 ms son0-1-0.rlghncrdc-rtr3.nc.rr.com [24.93.64.113] 4 32 ms 21 ms 23 ms son0-0-1.chrlncsa-rtr6.carolina.rr.com [24.93.64.53] 5 21 ms 21 ms 22 ms pop1-cha-P0-3.atdn.net [66.185.132.33] 6 22 ms 21 ms 21 ms bb1-cha-P2-0.atdn.net [66.185.132.40] 7 50 ms 26 ms 25 ms bb1-atm-P6-0.atdn.net [66.185.152.182] 8 25 ms 38 ms 38 ms pop1-atm-P4-0.atdn.net [66.185.150.1] 9 50 ms 52 ms 62 ms sl-bb23-atl-10-2.sprintlink.net [144.232.8.209] 10 36 ms 36 ms 44 ms sl-bb21-atl-8-0.sprintlink.net [144.232.12.25] 11 36 ms 56 ms 36 ms sl-bb21-rly-8-0.sprintlink.net [144.232.20.177] 12 36 ms 46 ms 36 ms sl-bb23-rly-11-0.sprintlink.net [144.232.14.134] 13 36 ms 35 ms 36 ms sl-st20-ash-11-0.sprintlink.net [144.232.20.150] 14 * * * Request timed out. 15 49 ms 36 ms 36 ms vlan901.core1.iad1.rackspace.com [69.20.1.10] 16 72 ms 36 ms 36 ms aggr2a.iad1.rackspace.com [69.20.2.7] 17 47 ms 36 ms 47 ms server1.totalchoicehosting.com [69.20.61.172] Trace complete. C:\>tracert server20.totalchoiceh osting.com Tracing route to server20.totalchoicehosting.com [216.180.243.122] over a maximum of 30 hops: 1 34 ms 11 ms 12 ms 10.48.160.1 2 12 ms 14 ms 25 ms srp2-0.wlmgncilm-rtr1.ec.rr.com [24.25.33.65] 3 18 ms 17 ms 17 ms son0-1-0.rlghncrdc-rtr3.nc.rr.com [24.93.64.113] 4 34 ms 48 ms 26 ms so-7-0-0-0.gar1.Washington1.Level3.net [67.29.172.5] 5 26 ms 50 ms 48 ms ae-2-54.bbr2.Washington1.Level3.net [4.68.121.97] 6 37 ms 38 ms 38 ms as-2-0.bbr1.Atlanta1.Level3.net [64.159.1.1] 7 38 ms 38 ms 50 ms so-6-0-0.gar2.Atlanta1.Level3.net [4.68.96.14] 8 41 ms 50 ms 40 ms 4.78.210.6 9 68 ms 219 ms 220 ms 209.51.131.25 10 55 ms 40 ms 39 ms l3-atl-4.gnax.net [209.51.134.66] 11 40 ms 50 ms 48 ms server20.totalchoicehosting.com [216.180.243.122] Trace complete. C:\Documents and Settings\Joshua.McNutt.TAZNUMBER1> Quote
Head Guru Posted February 16, 2005 Author Posted February 16, 2005 Thank you both. We have solved the issue at RoadRunner. Thanks again. Bill Quote
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