A Few Questions...

[dphoto]

Hello there!

 

I found out about you guys from some posts on Web Hosting Talk. I think your forums are great!

 

I am about to become a Netspace Internet refugee. I don't have an account that uses cPanel (it uses DirectAdmin). Do you guys have phpMyAdmin, or some type of equivalent, for administering mySql databases? Also, do you know if I were to recreate my databases (I have 2) on a TCH server, would I be able to create a backup from my Netspace databases and then use that backup to populate the entries in the TCH databases? I just want to do this without too much pain. Any advice is appreciated.

 

Also, I have only one domain name, but I've played around with the idea of reselling. I don't know if that will ever happen, but if it does, is there an interface that would allow me to restrict the amount of bandwidth/diskspace on each of my resold accounts? In other words, if I purchase a 16GB/month limit for the whole group, can I limit an individual accouhnt to, say, 5 GB/month, so one account can't mess up the whole bunch?

 

I'm not currently using SSL, but does your dedicated SSL price include a certificate? Who issues the certificate? If I wanted to purchase my own certificate, could I, and if so, what would be the cost for a fixed IP address?

 

Finally, I live in California and almost all of my customers are local. My current data center is located in the SF Bay Area and this provides for very low latencies. Throughput is also fairly adequate. Your servers are a bit further away, so latency is going to be higher, but if your throughput is good, that should more than make up for it. Do you have any kind of throughput numbers? I know this may seem like a funny one, but I'm a photographer and people come to visit the site to view their photos. The longer they have to wait, the less happy they are. I've compressed the photos a lot, so full sized images are usually 30k (only one per page), and a screen full of thumbnails is usually around 70k.

 

Thanks a lot for any info. You guys look like a great service at a great price!

-Deva

[TCH-Rob]

I don't have an account that uses cPanel (it uses DirectAdmin). Do you guys have phpMyAdmin, or some type of equivalent, for administering mySql databases?

We use PHPMyAdmin here.

 

Also, do you know if I were to recreate my databases (I have 2) on a TCH server, would I be able to create a backup from my Netspace databases and then use that backup to populate the entries in the TCH databases?

 

That should work just fine.

 

is there an interface that would allow me to restrict the amount of bandwidth/diskspace on each of my resold accounts?

You can.

 

I'm not currently using SSL, but does your dedicated SSL price include a certificate? Who issues the certificate? If I wanted to purchase my own certificate, could I, and if so, what would be the cost for a fixed IP address?

 

It does, you can and We follow ARIN guidelines. The only sites that will be sold dedicated IPs are -

Reseller accounts that use Private Name Servers

SSL Sites

Anon FTP Sites (Dedicated Servers Only)

 

Do you have any kind of throughput numbers?

 

I do not at this time. I will see what I can find.

[TCH-Bruce]

I am about to become a Netspace Internet refugee.  I don't have an account that uses cPanel (it uses DirectAdmin).  Do you guys have phpMyAdmin, or some type of equivalent, for administering mySql databases?  Also, do you know if I were to recreate my databases (I have 2) on a TCH server, would I be able to create a backup from my Netspace databases and then use that backup to populate the entries in the TCH databases?  I just want to do this without too much pain.  Any advice is appreciated.

phpAdmin is included in cPanel. So yes you should be able to populate a new database here.

 

Also, I have only one domain name, but I've played around with the idea of reselling.  I don't know if that will ever happen, but if it does, is there an interface that would allow me to restrict the amount of bandwidth/diskspace on each of my resold accounts?  In other words, if I purchase a 16GB/month limit for the whole group, can I limit an individual accouhnt to, say, 5 GB/month, so one account can't mess up the whole bunch?

Yes, if you sign up for a reseller account it comes with WHM (web host manager) in which you create your own packages with disk space, bandwidth, number of ftp and email accounts, etc...

 

I'm not currently using SSL, but does your dedicated SSL price include a certificate?  Who issues the certificate?  If I wanted to purchase my own certificate, could I, and if so, what would be the cost for a fixed IP address?

I am pretty sure it does. Yes, you can purchase your own. I will defer the cost to someone who knows.

 

Finally, I live in California and almost all of my customers are local.  My current data center is located in the SF Bay Area and this provides for very low latencies.  Throughput is also fairly adequate.  Your servers are a bit further away, so latency is going to be higher, but if your throughput is good, that should more than make up for it.  Do you have any kind of throughput numbers?  I know this may seem like a funny one, but I'm a photographer and people come to visit the site to view their photos.  The longer they have to wait, the less happy they are.  I've compressed the photos a lot, so full sized images are usually 30k (only one per page), and a screen full of thumbnails is usually around 70k.

Servers are located in several DCs around the country. I don't know the throughput numbers. But I wouldn't imagine your site being slow from any of the TCH servers from my experience.

[Head Guru]

When you sign up, in the notes area ask that your account be placed in the AZ datacenter.

 

If we have room on those servers that will out you several thousand miles closer to home.

 

Bill

[dphoto]

Thanks a lot for the information!

 

I think I'm going to go ahead and sign up now...

 

Thanks again,

-Deva

[Head Guru]

I have spoken to the person in charge of new account and informed her to be on the lookout for a Az Datacenter Request.

 

So you sould be taken care of, if not let us know.

 

Bill