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Posted

Hi everyone.

 

I have a very basic question.

 

Let's say, for the sake of discussion, I have a ton of folders and files located all over the place in my web site space. Let's also say I just want to dump the whole darn thing and empty it all out, and start from scratch.

 

Let's also say I'm too darn lazy to go through everything, to see what I need to keep in terms of essential TCH folders/files.

 

Is there a way to nuke everything in my web site space in one fell swoop, yet leave the essential folders/files (i.e. CGI-BIN, etc.)? Or are you going to tell me to get off my lazy duff and go through the folders?

 

Seriously, if there is a way to globally delete all of the material I uploaded to my site, leaving the essential material put there by TCH in the first place, what is it? Thank you! Jd

Posted

Use an FTP client, hightlight all folders you want to remove and hit DELETE. Of course you need an FTP client that supports recursive deletes.

 

Or you can use cPanels File Manager to delete folders.

 

Or open a Help Desk ticket (link above) and ask the techs to clear it for you.

Posted

I'm not sure I asked the question correctly. Let's start from scratch.

 

I know how to delete folders and files; I've been using WS-FTP for years.

 

Let me rephrase the question:

 

Let's say, for the sake of discussion, I go into WS-FTP, access my web site space, and try to delete absolutely everything there--and I mean EV-ER-Y-THING.

 

Will absolutely everything be deleted, or does TCH freeze certain things, preventing them from being accidentally deleted?

 

If not, then ff everything is accidentally deleted, how is it restored?

 

I'm still not sure if I asked the question adequately. But I do NOT want to selectively pick folders/files to delete. I'd rather just click everything and see what is deleted and what stays. I don't want to try doing this until I get feedback from you. But is that possible--select absolutely everything and have only what I put there deleted?

 

Jd

Posted (edited)

If you select all

then all will be deleted!

Be very careful to only delete files and folders inside the public_html folder!

Do not delete any thing above the public_html folder unless you put it there.

Edited by TCH-Don
Posted (edited)

When an account is created the folders by default are all those that begin with an underscore, cgi-bin and images. Do not delete anything above public_html.

 

Missed it by "That much".

Edited by TCH-Rob
Posted

I have had this done for me before. I just dropped a ticket to the help desk. Double check that there is nothing there you want, as this will remove all logs, emails, etc...

Posted

I think the best thing for me to do is devote the time to inspecting the space and selectively deleting things. I looked through it early this morning and realized it wasn't the horrible mess I initially thought it was.

 

Thanks, everyone....enjoy the new year. Jd

Posted

You are welcome.

And you can goto cpanel > backup

and click on

 

Download a home directory Backup

 

and also download the databases and e-mail filters and alias

so you can restore all.

I make these backups before major changes.

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