TCH-Dick Posted November 25, 2004 Posted November 25, 2004 Limited Support thanksgiving day, some of us will still be around so limited support will be available. The billing support phone number will not be answered Thur or Fri. Happy thanksgiving everyone
Madmanmcp Posted November 25, 2004 Posted November 25, 2004 Well its a normal day in the NOC over here, everyone showed up to collect holiday and overtime Have a happy Thanksgiving Mike, I'll be here on and off between alerts.
Head Guru Posted November 25, 2004 Posted November 25, 2004 I think what Mike wanted to say was this. Our support will be available 24 hours per day, 365 days per year. However, during holidays our Management Team will be available on a limited, emergency basis, only. Our billing department will re-open on Monday, however emergency billing issues will be handled by our on call manager. Our on site techs in our data centers will be available 24/7 as well. Level 1 thru Level 3 tech support will be online and available for your support needs. Thanks and Happy Holidays.
TCH-Dick Posted November 25, 2004 Author Posted November 25, 2004 Yeah, what he said ^^^^ I just not got internet and cable TV service again. Tree fell on our line last night (again) it was still working this morning but someone must have tripped over the line and broke it loose. The cable company was going to be out tomorrow to repair it, so i just grabbed some tools and electrical tape and spliced it myself
boxturt Posted November 26, 2004 Posted November 26, 2004 Ah yes, thankful for the little things too.... clippers, tape......
arvind Posted November 26, 2004 Posted November 26, 2004 Happy Thanks Giving y'all in the US Hope you had fun with your families
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