danceswithscissors Posted October 2, 2004 Posted October 2, 2004 Didn't there used to be a special section for inquiring about the health of specific servers? Quote
danceswithscissors Posted October 2, 2004 Author Posted October 2, 2004 Yes there is Jana, and if you'll just open your eyes you'll find it just a couple of links down from what you clicked on. Quote
danceswithscissors Posted October 2, 2004 Author Posted October 2, 2004 Not that finding the right section will do you any good, because you can't post a question there. I just love late night chats, don't you! Yes I do! Who killed server 63? One of my sites is completely gone! The important one! Couldn't you kill one of the other totally useless ones? woooot Quote
TCH-Thomas Posted October 2, 2004 Posted October 2, 2004 Welcome to the "We talk with ourself club" Jana. Quote
TCH-Andy Posted October 2, 2004 Posted October 2, 2004 The night times ones, talking to yourself, are the best The only one that comes up with a problem for me is pixeltreasures.com (which brings up a blank page) the others are fine For tech support of course - just go to the help desk Quote
danceswithscissors Posted October 2, 2004 Author Posted October 2, 2004 Thanks guys I know that the new TCH site is being worked on tonight so I'll wait until tomorrow to submit a helpt ticket. I just wish they hadn't taken down the one site where I earn my money. LOLOL Quote
TCH-Andy Posted October 2, 2004 Posted October 2, 2004 (edited) The help desk is staffed by different people than those doing the TCH site - so submit a ticket whilst it's nice and quiet - then you get their full undivided attention Edited October 2, 2004 by TCH-Andy Quote
danceswithscissors Posted October 2, 2004 Author Posted October 2, 2004 On my way! I'll tell them Andy sent me! LOLOL Quote
TCH-Andy Posted October 2, 2004 Posted October 2, 2004 LOL The only one I can see of yours on server63 is darqfire.com - and that loads fine Quote
danceswithscissors Posted October 2, 2004 Author Posted October 2, 2004 They're all there except Pixel Treasures and that's my business site. I've got new designs coming online and I need them to show. LOLOL Ticket is submitted so I'm sure it will be corrected as soon as they can. It may have something to do with the upgrading process so it might not be a quick fix, but it will be as quick as they can, I have no doubt. Thank you bunches Andy! Quote
TCH-Thomas Posted October 2, 2004 Posted October 2, 2004 Even if they are working on TCH´s own/main site, your sites shouldnt be missing, correct? Or did I miss any maintainance notice from TCH? Quote
danceswithscissors Posted October 2, 2004 Author Posted October 2, 2004 You're right, I've got my accounts mixed up. Now I can't get into any of my CPanels at all, so I'll just wait until the Help Desk tells me I'm deranged and we'll wing it from there. oooops Quote
danceswithscissors Posted October 2, 2004 Author Posted October 2, 2004 Technically working on the TCH site shouldn't cause problems with other stuff but .... stuff happens when you're upgrading and tweaking and working with servers. It could happen. With the way my luck has run today this would fit in perfectly. Quote
TCH-Andy Posted October 2, 2004 Posted October 2, 2004 Hi Jana, The site you had problems with was on server 66. Our site is on it's own dedicated server, and in a completely different data centre. so there would have been no connection between the two issues - even with your run of luck Quote
danceswithscissors Posted October 2, 2004 Author Posted October 2, 2004 Thank you Thomas and Andy!!!! And TCH! And whoever fixed it! Now I can sleep. Quote
TCH-Andy Posted October 2, 2004 Posted October 2, 2004 You're welcome For info (and for anyone else) as has been said many times - just submit a ticket to the help desk. The problem was solved within 10 mins of the ticket - but that was about 40 mins after you started this thread. If you had submitted the ticket straight away, you could have been asleep 30 mins earlier Quote
TCH-Rob Posted October 2, 2004 Posted October 2, 2004 All I have to do is submit a ticket to go to sleep? I have been doings sooooo wrong. :::Rob runs off to submit a sleep ticket::: Quote
TCH-Andy Posted October 2, 2004 Posted October 2, 2004 Rob, please remember to put the full information on the sleep ticket - we hate to have to wake you up again, just because you have missed off some information like "how long you want to sleep for". Quote
Samrc Posted October 2, 2004 Posted October 2, 2004 And don't for get the all-important field on the form to specify type of dream by clicking a smilie - fright/nightmare (ie being chased by ???) - relaxation (ie chilling out on a paradise island with waves laping your feet) - at a concert, play, or taking part in a tv/movie - romantic/sexy interlude (no comments here) Naughty - warrier/action (think the Indiana Jones movies) - worry wart (stressed out) - funny, waking up laughing woooot - no dream, just solid sleep, dead out - other -Samantha Quote
TCH-Rob Posted October 3, 2004 Posted October 3, 2004 fright/nightmare Having woke up because I could not turn over to discover a 16' (4.88 meters) 125 pound (56.82 kilo) python on my legs I have discovered that it takes a bit to scare me anymore. Quote
danceswithscissors Posted October 3, 2004 Author Posted October 3, 2004 There is no help desk for sleeplessness ... otherwise I wouldn't be here now. LOL Question ... did my problem get solved because of the ticket I submitted, or was it solved as part of something else? I only ask because I never received any kind of email response to the ticket. I didn't want to bother the Help Desk people when I knew they were busy with other things. Quote
TCH-Andy Posted October 3, 2004 Posted October 3, 2004 Hi Jana, You're problem was solved because of the ticket. The email reply was sent to you - check any spam filters you may have. Quote
danceswithscissors Posted October 3, 2004 Author Posted October 3, 2004 I don't have any spam filters. All email to me comes straight into OE and I just pick out the porno stuff and hit delete. Of course I quite frequently have problems with Cox just not sending all email through so I may get the TCH email in a few weeks. LOL Thanks Andy Quote
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