Frequency Of Email Checking

[ron@ronkern.com]

Hi,

 

I occasionally can not check email and receive this message:

 

There was a problem logging onto your mail server. Your Password was rejected. Account: xxx@xxxxxxx.com', Server: 'mail.xxxxxxxxx.com', Protocol: POP3, Server Response: '-ERR You have exceeded the number of connections you are permitted to make per hour. Please wait a couple of minutes and try again.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

 

Is there a frequency of email checking restriction at Total Choice Hosting servers?

 

If so, what is the policy?

 

Thanks,

 

Ron

[MikeJ]

There's a limit of 30 checks every hour.

 

You should set your email client to check less frequently than once every 2 minutes (I have mine set to once every 10 minutes). Checking more frequently than every 2 minutes adds an unnecessary load on the server.

[idallen]

Is the 30 per hour applied to the entire domain or only per account?

 

In other words, one email address (foo@domain.ca) can check at most 30

times per hour. What about bar@domain.ca? If both foo and bar check email,

can the each check a maximum of 30 times per hour, or is the limit now 30

for the two combined, so each can check at most 15 times per hour? Does a

domain with 30 email addresses have to limit each address to checking once

per hour?

[TCH-Rob]

If I am not mistaken it is per address. I have my accounts set to check about every five minutes on one domain. That means each account checks 12 times an hour. That would limit me to about two accounts yet I have more than that.

 

Either I am breaking the law or it is per address.

[AlanV]

I have about 15 accounts (Yes, I use them all) that check every 20 minutes.

I'm pretty sure it's per account.

[DarqFlare]

It is per account. I have a domain with.. 8, I think, that I check a total of 12 times per hour (5 minute intervals).