TCH-Steve

Sorry for the delayed response and to hear about the issues you've been experiencing with receiving inbound emails. I looked into the previous ticket (YXE-378-7512) regarding the same issue. After reviewing recent email logs, I found that some emails sent to you are being blocked because the sender's email IP is blacklisted on SpamCop. As we previously mentioned in the ticket, this issue is unfortunately beyond our control. For instance, a recent email sent from 109.206.239.247 is currently blacklisted. The resolution to this problem lies with the sender's email provider. They need to address and resolve their outbound spamming issues, which will ultimately resolve the blacklisting problem. Using RBLs like SpamCop is crucial in preventing incoming spam emails, and I believe most providers use it, especially in shared hosting environments. Disabling this option would result in a significant influx of spam emails into user email accounts, making it an unfeasible solution. For such customized system-level changes, you would require a dedicated server that can be configured according to your specific requirements. Please refer to the following links for more information or forward them to your email service provider. I am also attaching a screenshot for your reference. https://www.spamcop.net/bl.shtml?109.206.239.247 https://www.spamcop.net/w3m?action=blcheck&ip=109.206.239.247 In order to receive a quick response from support, I suggest using your client area to submit tickets.

This maintenance has been completed successfully, and all services have been restored. If you are facing any issues, please feel free to open a ticket at MYTCH. I appreciate your understanding as we enhance and upgrade our services.

The server maintenance has commenced. We will update this post as we progress. Thank you for your patience and understanding as we improve our infrastructure.

This maintenance has been completed successfully, and all services have been restored. If you are facing any issues, please feel free to open a ticket at MYTCH. I appreciate your understanding as we enhance and upgrade our services.

We are unable to provide an exact ETA at the moment. However, we are actively working on it and will keep you informed through forums. It is currently 35% complete. If you need further assistance, please submit a support ticket via https://my.totalchoicehosting.com/login. Thank you for your patience in the meantime.

The maintenance for this server has started. We will update this post as we move forward. Thank you for your understanding and patience as we enhance our infrastructure.

The server's MySQL upgrade has been completed successfully. Please contact our support if any issues arise. Thank you!

Just an update, restore is 65% completed.

We are currently in the process of restoring all accounts to the new hardware. We are currently restoring accounts from the most recent backup, which was generated on the 27th. At this time, the restoration process is 14% complete.

The maintenance has been completed successfully. All hosting services have been verified working normally on all servers. Thank you for your patience in the meantime!

Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!

Hello, Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.

Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!

Hello, Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.

Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!

Hello, Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.

Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!

Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.

Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!

Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.

This has been completed! All accounts/data has been migrated successfully to the new server. All services have been verified working fine from server end. Sorry for the inconvenience caused and thanks again for your patience. If you still notice any issues please submit a support ticket via client area at https://my.totalchoicehosting.com/login

Please be informed that migration of accounts is still running and we will keep updated with the status. Thank you for your patience in the meantime!

We have noticed hardware issues on this server so started an emergency migration of all accounts to a brand new hardware. We will keep updated.

We are looking into zukey server issue and will keep posted with the status.

The migration process has been completed. All accounts have along with all associated data is transferred successfully. We have verified that websites are running fine from new server. If you notice any issues please contact us via https://my.totalchoicehosting.com/login