Ftp Address Help Needed

[dela11]

I can access my website if I use the URL www.thedelahanty.com, however I am having trouble accessing the ftp address of 207.44.248.87. This does not allow me to make any changes to my site as I cannot logon to it. Did something happen with my ftop address? Can anyone offer any suggestions? Thanks.

[TCH-Rick]

The IP you are using is the old IP address of Server 26. It has changed to 209.152.177.32 after the server move some weeks back.

[dela11]

That was it. Thank you so much. HOW was I supposed to know that it changed. I have not been to this site in some time. Was it listed somewhere? Thanks again.

[TCH-Don]

If you can access your site by domain

you can use ftp.domain.ext to connect

[TCH-Rick]

We did post updates on the server move in the forums and an email was sent to all clients on the server. Be sure that your contact email address is current by clicking on the link in CPanel where it says "Please update your contact information here." (Click on the word "here.")

 

As Don mentioned you can also use the domain name as the ftp host.

[dela11]

I was able to setup the latest version of gallery on my site, following the installations procedure listed on this site. However when I attempt to complete the installation I receive the following error: Checking user 1 of 4 . . . . Error: Could not open lock file (/home/thedela/public_html/albums/.users/1054781384_1849967119.lock)!failed . Can anyone offer a suggestion for this one?

[dela11]

I figured it out. It ended up being that my albums directory was created with an old version of gallery. I recreated this directory and it worked.