Interesting Tech Support

[Hockeypuck]

I recently sent a question into iPowerWeb's tech support (the company that hosts my HS Band's page).

 

My Question:

How do I set up SSI to load a navigation bar?

 

I want to have SSI load a navigation bar for every page on my site. I have a file (navigation.shtml) that has the <div>...</div> to include in the load. The page I am trying to get to load the bar is at http://www.southlyonbands.org/hs.

 

Thanks for any help.

 

Tech supports kind (and quick) response:

Response (Rose Khatri) - 03/15/2004 08:35 PM

Dear Client

 

Thank you for contacting iPowerweb technical support.

 

You can have Dedicated SSL .

iPowerWeb now offers the ability for customers to have their own SSL certificate. The cost is

only $99/yr. This means your SSL can be used as: https://******/secure_file.htm

As an added bonus, we will throw in a unique IP address at no extra cost. This is one step

closer to dedicated hosting.

If you would like to get started please respond back with your telephone number and a

professional service representative will call you back at your earliest convenience

You will need to call IpowerWeb at 1-888-511-4678 and ask for professional service.

 

Please feel free to visit our knowledge database at: http://helpcenter.ipowerweb.com for step by step instructions on working with your iPowerweb hosting account. Should you require additional assistance please do not hesitate to contact us directly at support@ipowerweb.com

 

Kind regards

iPowerweb Technical Support Team

 

Huh?

[HCSuperStores]

Our Head Guru might be more comfortable working there ... because they seem to have LOTS OF ROBOTS ANSWERING THEIR HELP TICKETS!

 

Since our HG is a robot, I thought he fit right in! But his responses are much more personal. Maybe he's got that new Linux 2.6 kernel running ...

[MikeJ]

SSI ... SSL ... easy mistake. <_<

 

(do they even read their emails?)