agsilva Posted March 1, 2004 Posted March 1, 2004 I think I have found the hosting company I have been searching for . Am I correct in assuming that the basic differences in the plans (non-dedicated) are the amount of storage and bandwidth allotted, with reseller accounts adding the ability to host multiple domains? It seems every plan offers the same bundle of nice features. I am new to this and I would also like to know if ftp uploads count against bandwidth or is the limit applied only to total downloads from a site (http, ftp, etc.)? One of the forum posts seemed to imply that uploads were a bandwisth consideration on a frequently updated site. Also, is there plan or interest in offering Ruby support? It is not something I need but I have been experimenting with it, and it would be nice to try it out for site scripting. Lastly, do I understand the Terms of Service correctly as regards refunds: After the Initial Period (the 30 days?) there are no refunds of pre-paid fees unless TCH chooses to terminate the agreement? i.e. I pre-pay for a year and after 6 months discover the need to close my site for some reason (boredom/lack of funds/too popular ), I forfeit the last 6 months? Thanks for your time. Quote
Head Guru Posted March 1, 2004 Posted March 1, 2004 Welcome to TCH Your correct, the plans differ only in bandwidth and space. The reseller plans allow multiple domain hosting. All incoming and outgoing traffic are counted against your bandwidth totals. We do not support Ruby at this time. I have never turned down a refund request yet. If you move on we will prorate you a refund. Good luck in your search for a new host. Quote
agsilva Posted March 1, 2004 Author Posted March 1, 2004 Wow, that was a fast response. Thank you. Just have to figure out some parameters and decide which to go with. I am very impressed. Quote
DarqFlare Posted March 1, 2004 Posted March 1, 2004 Happy that you're impressed! Good luck whatever route you decide to go! Quote
ThumpAZ Posted March 1, 2004 Posted March 1, 2004 You note that fast reply... and now realize that the reply is the owner of the company... personal service to boot! We truly hope that your search for a new host allows us to add you to our Family! -GG Quote
TCH-Don Posted March 1, 2004 Posted March 1, 2004 If you have any other questions, please ask, we love to help. And we love to welcome new member to our family (getting another new to the family, welcome warmed up and ready ) Quote
agsilva Posted March 1, 2004 Author Posted March 1, 2004 Where do I sign up? Seriously. Am I missing a page or something? Do I email presales? What info do you need? EDIT: Doh! It is one the first page. I was so buried in the site I couldn't find an order link. Double Doh! the tiny links are at the bottom of each plan. Maybe you should add an order page just to make it obvious for dopes like me . Quote
TCH-Bruce Posted March 1, 2004 Posted March 1, 2004 Where do I sign up? Seriously. Am I missing a page or something? Do I email presales? What info do you need? Not sure which hosting plan you are wanting but this page will get you to the Shared hosting plans. Quote
TCH-Don Posted March 1, 2004 Posted March 1, 2004 LOL, have you signed up yet? I am still waiting to give you the traditional warm family welcome Quote
ThumpAZ Posted March 1, 2004 Posted March 1, 2004 Sign up Sign up LOL Don really does like the welcomes... you're leavin the poor guy hangin' Be sure to let us know over in the Introductions forum when your all signed up. If you need help getting through the signup, IM or Private Message any of the Moderators you see online at the bottom of the main forums page and they will help walk you through it. Quote
agsilva Posted March 2, 2004 Author Posted March 2, 2004 All signed up (had a dinner engagement). See you in Introductions! Quote
TCH-Bruce Posted March 2, 2004 Posted March 2, 2004 Welcome to the family, agsilva! You'll be happy here! There's always someone here to help. Quote
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